Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Giang Nguyen (Evelyn)

Chadstone,VIC

Summary

Dedicated and hardworking undergraduate student with retail and serving experience. Proven to remain calm under pressure and skillfully handle difficult customers and high-stress situations. Consistently developing strong relationships with customers through effective communication, respectful attitude, and excellent customer service. Eager to learn and gain more experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Associate

Marché Vintage
01.2023 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays.
  • Stocked merchandise, labeled items, and arranged according to size or color.
  • Managed cash register after the end of shift.
  • Handled returns and exchanges.

Restaurant Waitress

Dokki Vietnam
10.2022 - 03.2023
  • Greeted and escorted customers to their tables.
  • Explained menu items and suggested appropriate options for customers.
  • Took customer's orders, and delivered food and beverages.
  • Refilled food and drinks when they run out.
  • Bussed and reset tables to keep the dining room and work areas clean.

Education

Bachelor of Arts - Communications

Deakin University
Melbourne, VIC
06.2026

Skills

  • Excellent Communication
  • Guest Experiences
  • Sales Records Management
  • Professional Attitudes and Behaviours
  • Stocking and Replenishing
  • Retail Transactions
  • Customer Services
  • Fluent in English and Vietnamese

Certification

  • IELTS 7.0

Timeline

Retail Associate

Marché Vintage
01.2023 - 06.2023

Restaurant Waitress

Dokki Vietnam
10.2022 - 03.2023

Bachelor of Arts - Communications

Deakin University

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Giang Nguyen (Evelyn)