Gianna Aversa
Piara Waters,WA
Summary
I present myself as a highly motivated career professional with a strong desire to continue and develop my career. I am focused on interacting with people, exchanging ideas, making decisions, providing advice, and pursuing excellence. My main goal is to support a business by ensuring that all operations are conducted in a safe, healthy, environmentally responsible, and acceptable manner.
Throughout my career, I have gained experience in various sectors such as Mining, Oil and Gas, Hospitality, Transport, and Maintenance. As a true professional, I am always willing to challenge the status quo and improve existing standards. Integrity, honesty, and loyalty are important qualities that I offer and seek in others. I am dedicated to promoting and adhering to company values, procedures, and policies, as well as implementing a consistent performance management process.
I believe in the importance of sharing knowledge to achieve great outcomes and help others in their roles. Building relationships with people, regardless of their level, is essential to me, and I treat everyone equally and with respect. I am an encouraging manager and an analytical problem-solver, with strong team-building, leadership, and motivation skills. Additionally, I possess excellent customer relations aptitude and relationship-building skills.
I am proficient in using independent decision-making skills and sound judgment to positively impact company success. My dedication lies in applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. I am a collaborative leader who values partnering with coworkers to promote an engaged and empowering work culture. Furthermore, I have documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overall, I am an organized and dependable candidate who excels at managing multiple priorities with a positive attitude. I am willing to take on additional responsibilities to meet team goals. As a forward-thinking team leader, I am skilled at operating departments efficiently to achieve desired outcomes. I have a successful background in matching employees with roles for maximum performance. I am a proactive and hardworking individual with a strong focus on continuous operational improvement.
Overview
23
23
years of professional experience
Work History
Relief Operations Mgr
Wheatstone / Gorgon Villages
10.2018 - Current
- Manage the contract in accordance with the standards required by Compass Group and the Client
- Responsible for providing great quality services to meet Client expectations
- Support and promote Our Safety Culture framework
- Responsible for the management, development and training of all team members
- To ensure the contract is compliant.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
HSEQ Manager
Wheatstone Construction Project
10.2013 - 10.2017
- Responsible for driving forward and implementing the company’s Health and Safety strategy in accordance with the highest ethical guidelines and corporate policies
- Looking after a workforce of over 650 staff operating in all different areas from Accommodation, Retail Shop, 5 Bar Services, Left Luggage, Facility Cleaning, Housekeeping across 4 Villages, Personal Laundry Service, 5 Gyms, Multi Functions Courts, Golf Simulator, Pool, 5 Kitchen, Grounds, Gardening and Village Maintenance.
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Reduced incident rates through the development and execution of comprehensive HSE policies and procedures.
- Achieved regulatory compliance by diligently tracking and addressing any non-conformances in a timely manner.
- Improved employee awareness of safety issues with regular training sessions and informative materials.
- Streamlined HSE documentation processes for increased efficiency and ease of use.
- Promoted a proactive safety culture within the organization, fostering open communication between employees and management.
- Collaborated with cross-functional teams to identify potential hazards and implement effective solutions.
- Managed emergency response efforts, ensuring proper coordination and minimizing impact on operations.
- Conducted regular audits to assess overall HSE performance, identifying areas for improvement and implementing necessary changes.
- Developed customized training programs to address specific needs within the organization, increasing employee competence in HSE matters.
- Spearheaded incident investigations, determining root causes and implementing corrective actions to prevent recurrence.
- Maintained up-to-date knowledge of industry best practices, incorporating new methodologies into existing HSE strategies as needed.
- Championed sustainability initiatives throughout the company, reducing environmental impacts while maintaining operational efficiency.
- Ensured accurate reporting of incidents and near-misses by creating streamlined data collection processes that encouraged employee participation.
- Evaluated contractor HSE performance during projects to maintain high standards across all aspects of company operations.
- Developed strong relationships with regulatory agencies, facilitating open dialogue regarding compliance requirements.
- Coordinated business continuity planning efforts to minimize disruptions during emergencies or other unforeseen events.
- Managed hazardous waste disposal programs in accordance with local regulations, reducing potential risks to employees and the environment.
- Provided ongoing support to managers and supervisors, assisting them in addressing HSE concerns within their respective departments.
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
- Planned, implemented and evaluated safety goals and objectives for entire [Type] facility.
- Delivered and coordinated health and safety training for [Number] employees, educating on workplace regulations, policies and procedures.
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards.
- Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
- Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number]%.
- Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
- Determined nature of code violations and issued written notices of violation.
- Guided, wrote and revised various health and safety management manuals with [Software].
- Assisted with development of health and safety plans for hazardous materials.
- Investigated accidents and analyzed root causes to develop corrective action plans.
- Performed environmental site assessments and provided remediation recommendations.
- Prepared detailed scientific reports or presentations based on findings.
- Served as subject matter expert (SME) on environmental regulations and policies.
- Conducted air quality monitoring and analysis of air pollutants.
- Formulated and implemented long-range plans for environmental programs.
- Managed development, design and execution of energy conservation projects.
Regional HSEQ Mgr
Compass Group Remote Hospitality
08.2007 - 10.2013
- Responsible for facilitating compliance with the Compass Group Health, Safety, Environment and Quality Management System and providing specialist advice and resources on HSEQ issues across all sites within a portfolio
- This has included BHPB, Rio Tinto and a variety of other mining and resources companies
- This role promoted and maintained Our Safety Culture framework across all sites and provided mentoring and training to Site based Management Staff on HSEQ matters.
Office Administrator
ESS, Packsaddle Village
03.2007 - 08.2007
- Systems training, Use of ESMS (financial), Use of Converga (ordering system & invoice approval), Input data such as, Catering and Bar QD, Adhering and implementing Company Policies and Procedures, Bar service, Handling cash, Completing bar order, Ensure that all stock has arrived, as ordered, Help with client enquiries/and check in, Helping others when needed, Attribute to any team situation, Work independently, Training of other staff.
Office Admin / HSEQ Officer
ESS, Newman Town
05.2004 - 03.2007
- Implementing necessary requirements to achieve a successful internal audit, Establishing and reviewing SWP’s for individual tasks, Making sure that all safety requirements are being followed by all staff at site, and that all safety issues are being reported, and ensuring corrective action has been taken, Daily completion of Job Safety Observation, Recruiting and Interviewing Potential staff, Conducting Site Specific Induction for all new personnel to site, Conducting Monthly Toolboxes and daily Pre-Starts, Making sure that all new staff have been trained in the Task/Job they are required to perform, Resolving/Addressing employee grievances, Ensuring Employees are following company policies and procedures, Being able to organise myself and employees so that the business is functioning to its full potential, Fulfilling client expectations to a high standard, Complete ESMS daily (financial), Approve Invoice on Converga (Financial), Competent user of Pay Global (ESS Paying System), Completing important tasks to ensure we meet monthly KPI’s, conducted by BHBBILLITON Client Representative, Invoice data entry, Being competent in managing staff on a day to day basis and resolving situations which arise as each day begins when the manager was not on site, Booking and organising Functions and ensuring they are of a high quality and standard, Ensuring staff have set routines, structure and consistency to maintain high quality service and help them remain safe by implementing and adhering health and safety procedure, Ensuring HACCP is always being followed, Ordering and stock control, Ensuring staff are fit for work, Complete weekly orders and stock take, Supporting the Newman Village Manger in all decisions.
Carer
Newman Day Care Centre
11.2000 - 05.2004
- Sole carer in Juniors Room, Sole carer in Toddlers Room, Sole carer in baby’s room, Liaise with Parents, Maintain Safe indoor and outdoor play area, Deliver and Collect Children from school, General duties involved in child care centres.
Education
Diploma of Work Health and Safety BSB51319 -
Churchill Education
01.2020
Diploma of Leadership and Management BSB51918 -
Churchill Education
01.2020
Management of Licensed premises 52735WA -
Australian Hotels Association
01.2020
Mates in Construction -
Wheatstone Internal Facilitator
01.2016
People Based Training -
Wheatstone Internal Facilitator
01.2014
Root Cause Analysis -
Wheatstone Internal Facilitator
01.2014
White Card -
Online
01.2013
Human Factor Analysis Tool -
The Keil Centre Limited
01.2010
Certificate IV in Occupational Health and Safety -
IFAP
01.2009
Certificate IV in Training and Assessment -
William Angliss
01.2008
Safety leadership -
William Angliss
01.2008
Balance Score Card Audit Training -
Compass Group Internal Training
01.2007
Compass Group System Training -
Compass Group Internal Training
01.2007
Risk Management Essential -
Compass Group Internal Training
01.2007
Incident Investigation -
Compass Group Internal Training
01.2007
Lifting and carrying -
Compass Group Internal Training
01.2007
Food safety for Supervisors -
Compass Group Internal Training
01.2007
Supervisor Leadership in the Workplace -
BHP Internal Facilitator
01.2005
HACCP -
William Angliss
01.2005
BHP Fatigue Management Internal Training -
BHP Internal Facilitator
01.2005
Care Concern and Child Maltreatment -
Meerilinga College
01.2004
Allegations in Children Services -
Meerilinga College
01.2004
Guiding Challenging Behaviour of Children -
Meerilinga College
01.2004
Successful Completion Year 12 -
Newman Senior High Schools
01.2001
Skills
- Customer Service
- Contract Management
- Labor Relations
- Inventory Management
- Performance Monitoring
- P&L Management
- Financial Management
- Health and Safety Compliance
- Organizational Management
- Process Improvement
- Incidents Management
- Performance Reporting
- Team Leadership
- Operations Management
- Stakeholder Relations
- Interpersonal Communication
- Operations Monitoring
- Multidisciplinary Collaboration
- Employee Relations and Conflict Resolution
- Staff Training
- Performance Evaluations
- Cultural Awareness
- Employee Motivation
- Project Leadership
- Performance Management
- Assignment Delegation
- Problem-Solving
- Strategic Partnerships
- Negotiation
- Budget Development and Management
- Workforce Management
Attributes
Diligent safety leader, who leads from the front, has proven ability to change and positively influence a business safety culture. Over 10 years Safety Experience and 7 years in Management. Experience across all disciplines – Customer & Client Satisfaction; Operational Excellence; Health, Safety Environmental & Quality; Employee Relations; Financial Performance; Mobilization and Demobilization. Adaptive to change. Ability to identify, design and implement solutions – Operational Excellence. A professional who can strategize, problem solve, and handle conflict in a swift manner. Effective communicator who can quickly establish and maintain client and employee relationships. Strong people manager - able to communicate business vision, set expectations, and motivate personal to achieve desired results.
Accomplishments
- Successful Mobilisation of Construction Village, Construction Village Expansion ad its facilities at the Wheatstone Project
- Retention of Wheatstone Project Construction and Production contract
- ES&H Subcontractor of the Year Award 2015
- ES&H Subcontractor of the Month 2016, 2017
- 2013-2017 Compliance of BESH ES&H Audit with 2017 100% Compliance
- No Lost Time Injuries
- Food Safe Plus Certification 2013 to 2017
- Maintaining ISO certification for 9001:2015, 14001:2015, 4801:2001 and 18001:2007
- ESS Site of the Year Award 2016
- ESS Health and Safety site of the Year award 2016
Areas Of Experience
- Develop team commitments and co-operation
- Manage change
- Model high standard of performance and behaviour
- Delegate and Empower others
- Incident Investigation
- Injury Management
- Auditing
- Assessment Methods
- Permit Control
- Conducting HAZID Workshop with project Manager and Clients
- SIMOPS operations with other subcontractors
- Influencing and facilitating at all levels within an organisation
- Familiar with delivering safety management within a large organisation
- Knowledge of applying risk management tools and technics
- Mentoring and developing personal, and initiated a succession plan for upcoming leaders
References
- Andrew Farnfield, Area Manager, Compass Group
- Steve Kneeling, Project Manager Gorgon Project, Compass Group
- Leo Helfrich, Project Manager Wheatstone/Gorgon Project, Compass Group
- Dan Westin, Site Manager Wheatstone Project, Compass Group
- Mick Stasiw, Human Resource Advisor, Compass Group
Timeline
Relief Operations Mgr
Wheatstone / Gorgon Villages
10.2018 - Current
HSEQ Manager
Wheatstone Construction Project
10.2013 - 10.2017
Regional HSEQ Mgr
Compass Group Remote Hospitality
08.2007 - 10.2013
Office Administrator
ESS, Packsaddle Village
03.2007 - 08.2007
Office Admin / HSEQ Officer
ESS, Newman Town
05.2004 - 03.2007
Carer
Newman Day Care Centre
11.2000 - 05.2004
Diploma of Work Health and Safety BSB51319 -
Churchill Education
Diploma of Leadership and Management BSB51918 -
Churchill Education
Management of Licensed premises 52735WA -
Australian Hotels Association
Mates in Construction -
Wheatstone Internal Facilitator
People Based Training -
Wheatstone Internal Facilitator
Root Cause Analysis -
Wheatstone Internal Facilitator
White Card -
Online
Human Factor Analysis Tool -
The Keil Centre Limited
Certificate IV in Occupational Health and Safety -
IFAP
Certificate IV in Training and Assessment -
William Angliss
Safety leadership -
William Angliss
Balance Score Card Audit Training -
Compass Group Internal Training
Compass Group System Training -
Compass Group Internal Training
Risk Management Essential -
Compass Group Internal Training
Incident Investigation -
Compass Group Internal Training
Lifting and carrying -
Compass Group Internal Training
Food safety for Supervisors -
Compass Group Internal Training
Supervisor Leadership in the Workplace -
BHP Internal Facilitator
HACCP -
William Angliss
BHP Fatigue Management Internal Training -
BHP Internal Facilitator
Care Concern and Child Maltreatment -
Meerilinga College
Allegations in Children Services -
Meerilinga College
Guiding Challenging Behaviour of Children -
Meerilinga College
Successful Completion Year 12 -
Newman Senior High Schools
Similar Profiles
Andre TilbrookAndre Tilbrook
Control Room Technician at Chevron Australia - Wheatstone PlatformControl Room Technician at Chevron Australia - Wheatstone Platform
Noah ScottNoah Scott
Upfront Art Space at Mystye GorgonUpfront Art Space at Mystye Gorgon
Natasha CorporonNatasha Corporon
RtI Specialist at The Villages Charter SchoolRtI Specialist at The Villages Charter School