Gianna Fallanca

Institution: Mount Waverley Secondar College Demonstrated Skills & Abilities Extensive experience in the customer service sector Ability to achieve challenging deadlines Excellent verbal and written communication skills Outstanding time management skills, with the capability to prioritise multiple tasks Exceptional conflict resolution and problem-solving skills Ability to build strong rapport with customers from a diverse range of backgrounds Report writing, data entry and record keeping skills Ability to maintain composure during periods of high stress Friendly, professional and enthusiastic disposition Ability to work as part of a team or independently Strong attention to detail Decisive, conscientious, reliable and hard-working Experienced with all MS Office products An excellent understanding of the requirements regarding Occupational Health and Safety Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.