Gianna Shabani
Perth,WA
Summary
Driven by a proven track record in staff management and product merchandising, I excelled at Tommy Hilfiger and PVH Brands, enhancing customer satisfaction and boosting sales through strategic visual displays and effective team leadership. Leveraging skills in KPI monitoring and operations, I consistently fostered strong client and vendor relationships, contributing to significant business growth.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Tommy Hilfiger
Perth, WA
06.2022 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Visual Merchandising Coordinator
PVH Brands
WA Stores, Sydney NSW 2000
09.2023 - 04.2024
- Visual Merchandising Coordinator for all 6 Tommy Hilfiger and Calvin Klein stores in the state
- Led cross-functional teams in executing seasonal resets, resulting in seamless transitions between merchandise collections.
- Increased overall store performance by conducting regular audits of visual merchandising practices and providing feedback for improvements.
- Improved overall visual aesthetics by regularly updating mannequin styling according to current fashion trends.
- Maintained strong vendor relationships, negotiating favorable terms for display materials and promotional collateral.
- Contributed to the development of company-wide visual merchandising guidelines, establishing best practices for stores across the region.
- Boosted sales through effective product presentation and strategic placement within the store.
Education
Bachelor of Commerce - Business Management
University of Western Australia
Perth, WA2026
Skills
- Sales Reporting
- Staff Management
- KPI Monitoring
- Operations
- Merchandise Allocation
- Product Merchandising
- Retail display setup
Timeline
Visual Merchandising Coordinator
PVH Brands
09.2023 - 04.2024
Sales Assistant
Tommy Hilfiger
06.2022 - Current
Bachelor of Commerce - Business Management
University of Western Australia