GIANNA EUNICE AUSTRIA
Sevenhill,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Administrative Officer
Greenpack Agro Industrial Enterprises
2020.01 - Current
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Prepared agendas and took notes at meetings to archive proceedings.
Operations Manager
ISA Travel And Tours
2020.02 - Current
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Manages all inquiries and bookings from clients.
- Record Transactions and bookkeeping of accounts.
- Files tax quarterly and annually.
- Managed 10-30 Online and Walk-in Clients daily
Online English Teacher
51talk
2019.08 - 2019.11
- Worked with students between ages 7 and 35 on grammar, pronunciation and sentence construction.
- Used pre-written curriculum to teach students English via remote video conferencing.
- Maintained schedule of appointments and worked up to [Number] hours each week.
- Gently corrected student pronunciation and grammar to improve conversation skills.
Marketing Associate
St. Agatha Resort And Country Club Inc.
2014.04 - 2015.04
- Developed marketing strategies and resolved problems to drive sales.
- Planned and executed events and marketing programs to increase qualified leads.
- Performed ongoing analysis to develop and advance future marketing strategies.
- Organized hotel events.
- Coordination with clients and suppliers
Service Crew Member
McDonald's
2010.06 - 2010.12
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling over P20000 in cash daily.
Education
Bachelor of Science - Hospitality Management
Marian College of Baling Inc.
Philippines03.2014
Skills
- Bookkeeping
- Event Organizing and Coordination Skills
- Special Event Planning
- Transportation and Logistics Coordination
- Managing Purchasing Activities
- Verbal and Written Communication
- Serve Customers
- Accounting Principles Knowledge
- Hospitality Maintenance
- Maintaining Clean Work Areas
- Administration and Management
- Microsoft Office
- Team Player
- Driving
- Basic Bartending
- Basic Baking
Timeline
Operations Manager
ISA Travel And Tours
2020.02 - Current
Administrative Officer
Greenpack Agro Industrial Enterprises
2020.01 - Current
Online English Teacher
51talk
2019.08 - 2019.11
Marketing Associate
St. Agatha Resort And Country Club Inc.
2014.04 - 2015.04
Service Crew Member
McDonald's
2010.06 - 2010.12
Bachelor of Science - Hospitality Management
Marian College of Baling Inc.
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