Gianni Didone
Epping
Summary
Italian background with a hardworking, strong organizational skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Warehouse Manager
Smenco
02.2022 - Current
- Assisted in inventory management using warehouse management systems.
- Operated equipment to move goods safely throughout the facility.
- Adapted quickly to changing priorities and tasks during peak operation periods.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Learned and adhered to safety protocols in warehouse operations.
- Supported shipment preparation by organizing and labeling packages effectively.
Warehouse Manager /Senior Customer Service Representative
Welding Guns of Australia
06.2017 - 01.2022
- Operated material handling equipment to move goods safely throughout the facility.
- Collaborated with team members to maintain a clean and efficient workspace.
- Implemented training programs for new staff, enhancing team productivity and performance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and prompt issue resolution.
- Streamlined data entry processes to enhance efficiency and reduce errors.
Customer Service Representative
Cigweld
03.2011 - 05.2017
- Trained new staff on company policies and customer service best practices.
- Collaborated with team members to streamline processes, enhancing overall service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Managed high volumes of inbound calls while maintaining quality standards and customer satisfaction.
- Assisted in the development of data entry processes to enhance efficiency.
Education
Certificate of Civil Engineering
Nmit
Preston03-2008
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Delegating work
- Order picking and processing
- Employee safety
- Mentoring and training
- Heavy lifting
- Logistics
- Goal setting
- Customer service
- Active listening
Languages
English
Native or Bilingual
Italian
Professional Working
Timeline
Warehouse Manager
Smenco
02.2022 - Current
Warehouse Manager /Senior Customer Service Representative
Welding Guns of Australia
06.2017 - 01.2022
Customer Service Representative
Cigweld
03.2011 - 05.2017
Certificate of Civil Engineering
Nmit
Similar Profiles
Khushpreet BrarKhushpreet Brar
Administrator at Flying Horse TransportAdministrator at Flying Horse Transport
Nikki ClarkeNikki Clarke
Endorsed Enrolled Nurse at Epping Family DoctorsEndorsed Enrolled Nurse at Epping Family Doctors
Rachel MonarcaRachel Monarca
Accounts Administrator at Prysmian Australia Pty LtdAccounts Administrator at Prysmian Australia Pty Ltd
Clayton JonesClayton Jones
Ranch Hand at Rodney LedahlRanch Hand at Rodney Ledahl
Darrell JohnsonDarrell Johnson
Warehouse Manager at CyscoExpertWarehouse Manager at CyscoExpert