GIA PHAT NGUYEN
Sydney,NSW
Summary
Driven professional with proven expertise in organization and time management, honed as a Receptionist at Receptionist Hotel and a Sales Officer at Sales Staff. Excelled in enhancing customer satisfaction through exceptional telephone skills and efficient data entry, contributing to a 20% increase in client retention. Skilled in balancing high-volume tasks with precision and a positive demeanor.
Overview
4
4
years of professional experience
Work History
Receptionist
Receptionist Hotel
07.2022 - 03.2024
- Confirmed appointments, communicated with clients, and updated client records.
- • Scheduled and confirmed appointments.
- • Delivered administrative support to coaches by making copies, organizing
- documents and rearrangin
Sales Officer
Sales Staff
01.2020 - 06.2022
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
Education
High School -
TRAN PHU
Da Nang , Vietnam06.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Timeline
Receptionist
Receptionist Hotel
07.2022 - 03.2024
Sales Officer
Sales Staff
01.2020 - 06.2022
High School -
TRAN PHU
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