Gia Phu Nguyen
Sydney,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled manufacturing and production team member with technical skills and attention to detail. Understands safety and consistently exceeds performance requirements. Dedicated to quality processes and final product results. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Woolworth
Mascot, New South Wales
02.2023 - 12.2023
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Processed shipment documents neatly and efficiently for each load.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Sales Associate
CTC
Casula, New South Wales
01.2022 - 01.2023
- Recommended, selected and located merchandise based on customer desires.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Tracked sales performance metrics to identify trends in the market place.
- Helped customers find specific products, answered questions, and offered product advice.
Barista
Cha Bar
Casula, New South Wales
03.2020 - 12.2021
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared and served hot or cold beverages.
- Placed orders with suppliers for delivery of products required for daily operations.
Sale Assistant
Number one fruit shop
Cabramatta, New South Wales
05.2019 - 02.2020
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers with returns, exchanges and refunds.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Education
Diploma of Business -
Greenwich
Sydney, NSW02-2021
Foundation of English - IT
UTS
Sydney, NSW02-2019
Skills
- Dispatch Communication
- Exceptional Written and Verbal Communication Skills
- Dependable and Reliable
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- English Fluency
- Safe Driving Record
- Positive Attitude
- Time Management Skills
- Sales Strategy Development
- Attention to Detail
Languages
English
Professional
Vietnamese
Full Professional
Timeline
Delivery Driver
Woolworth
02.2023 - 12.2023
Sales Associate
CTC
01.2022 - 01.2023
Barista
Cha Bar
03.2020 - 12.2021
Sale Assistant
Number one fruit shop
05.2019 - 02.2020
Diploma of Business -
Greenwich
Foundation of English - IT
UTS
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