Gideon De Leon
Fulham Gardens,SA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Public Trustee – Estate Services Support Officer
Public Trustee
11.2023
- Assisting in administering an estate, answering client inbound calls, organising mail, death notices, regret letters, using departmental systems to update beneficiaries and create estates.
Jobs Statewide – Recruitment Consultant
Jobs Statewide
05.2023 - 10.2023
- Marketing and matching vacancies (sustainable jobs) for clients, create relationships with clients and provide advice, facilitate agreements between clients and employers.
WISE Employment (DES) – Employment Consultant
WISE Employment
03.2022 - 04.2023
- Assessing clients' needs, developing job search skills, matching clients with suitable jobs, liaising with employers, providing ongoing support, and maintaining accurate records.
Department of Home Affairs – Customer Service Representative
Department of Home Affairs
04.2020 - 03.2022
- Receiving inbound calls, assisting clients with visa and citizenship enquiries, assessing and recording client’s file using departmental systems.
St Hilarion Aged Care – Personal Care Worker
St Hilarion Aged Care
06.2018 - 04.2020
- Assisting clients with both high and low care with personal care activities
- Providing companionship and support during daily activities.
OTR Woodville Park Drive thru – Retail Assistant
OTR Woodville Park Drive thru
04.2017 - 06.2018
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customer needs and wants.
Education
Skills
- Strong communication skills- including written and verbal communication, active listening, and effectively conveying complex information
- Attention to detail - the ability to be meticulous and thorough in completing tasks, checking for errors, and maintaining accuracy in all aspects of work
- Adaptability and flexibility - the ability to work well in a fast-paced, changing environment and to quickly adapt to new situations and responsibilities
- Teamwork and collaboration - the ability to work effectively with others, build strong relationships, and contribute to a positive team dynamic
Specialisedskills
Proficient in recruitment and client relationship management, skilled in providing excellent customer service and support, with experience in handling sensitive estate matters. Strong problem-solving abilities, adept at using departmental systems, and maintaining detailed records while managing diverse client inquiries and administrative tasks.
References
Sonia Morgante, Operations Coordinator, Public Trustee, 0417826636, sonia.morgante@sa.gov.au
Timeline
Public Trustee – Estate Services Support Officer
Public Trustee
11.2023
Jobs Statewide – Recruitment Consultant
Jobs Statewide
05.2023 - 10.2023
WISE Employment (DES) – Employment Consultant
WISE Employment
03.2022 - 04.2023
Department of Home Affairs – Customer Service Representative
Department of Home Affairs
04.2020 - 03.2022
St Hilarion Aged Care – Personal Care Worker
St Hilarion Aged Care
06.2018 - 04.2020
OTR Woodville Park Drive thru – Retail Assistant
OTR Woodville Park Drive thru
04.2017 - 06.2018
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