Gieralou Asoy
Altona North,VIC
Summary
Driven professional with a strong background in both personal care and administrative roles, notably at Opal HealthCare Formerly Blue Cross Community. Excelled in providing compassionate caregiving and managing sensitive data, enhancing client wellness and office productivity. Skilled in emotional support and time management, consistently achieving objectives through strategic planning and effective communication.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Opal HealthCare Formerly Blue Cross Community
03.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Administrative Officer
Department of Social Welfare And Development
07.2012 - 12.2022
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Diploma - Community Services (Case Management)
Adelaide Institute of Business And Technology
Melbourne VIC04.2026
Certificate III - Individual Support
Adelaide Institute of Business And Technology
Melbourne VIC06.2024
Skills
Grooming assistance
Emotional Support
Personal Hygiene Assistance
Compassionate Caregiving
Behaviour Management
Dementia Care
Time Management
Verbal and written communication skills
Timeline
Personal Care Assistant
Opal HealthCare Formerly Blue Cross Community
03.2023 - Current
Administrative Officer
Department of Social Welfare And Development
07.2012 - 12.2022
Diploma - Community Services (Case Management)
Adelaide Institute of Business And Technology
Certificate III - Individual Support
Adelaide Institute of Business And Technology
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