Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gift Ogingo

Townsville,QLD

Summary

A dynamic Data and Analytics Expert with a proven track record of transforming raw data into actionable insights. Proficient in leveraging cutting-edge tools and methodologies to unravel complex datasets, driving informed decision-making. Adept at crafting innovative strategies and solutions as well as excelling in unlocking the potential of data to optimize processes, enhance performance, and fuel organizational growth

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Director

Umoja Kenya Townsville
08.2023 - Current
  • Assessing community needs through conducting surveys, collecting demographic data and analysing community needs to identify areas requiring support such as education, relocation/searching for new rentals. Tools such as: Microsoft PowerBI can be used to display visual graphs.
  • Social services management - Analysing data related to social services outage, identifying gaps in service delivery, and optimizing the allocation of resources for social welfare programs.
  • Providing technical support to members(200) - especially students in Townsville. These include: data backup and recovery, remote support, network troubleshooting, hardware and software support, deploying operating systems and Microsoft office.
  • Problem solving - Teaching IT students(currently one) coding techniques and languages such as: Python and Javascript. Only in the fields of data analysis and web developing.
  • Volunteer and participation tracking - Creating a database to track volunteer participation, contributions, and interests, aiding in organizing and optimizing community volunteer efforts. For example; volunteering in various events in Townsville but the biggest is usually at Bunnings Townsville where the community for an entire day sells the sausage sizzles. Mathematical probability is used with the help of Python to predict the number of volunteers we may have for a specific event.
  • Community Demographics Analysis: Analysing demographic data to understand the diversity, age distribution, and specific needs of the community members, aiding in tailored service delivery. For example; if majority of the members are young people, an analysis can be done where major focus on a specific period of the year can be dedicated to students/the education sector to assist members to smoothly pursue their courses. A visual graph can be made through PowerBI or I can use Jupyter Notebook to create bar graphs, pie charts, histograms or box plots.

Housekeeping Room Attendant

Allen Hotel
01.2021 - 12.2021
  • Time management - Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Sound communication skills - Excelled in effectively engaging with guests, understanding their needs, and ensuring their comfort during their stay. Whether conveying detailed room preferences, promptly addressing inquiries, or collaborating seamlessly with the housekeeping team, my adept communication skills were key in delivering exceptional service.
  • Teamwork - Collaborated with team members (2- 4 members) for efficient completion of tasks, resulting in increased productivity.
  • Customer service - Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

Bachelor of Information Technology - Data Analysis And Web Developing

James Cook University
Townsville, QLD
10.2023

Skills

  • Problem Solving - Strong analytical and problem-solving skills to approach complex data problems and derive actionable insights
  • Communication skills ( Oral and Written ) - Ability to effectively communicate complex findings to both technical and non-technical stakeholders through reports, presentations, and visualizations
  • Programming skills ( Python, SQL and Javascript) - Proficiency in programming languages like Python and SQL used in data manipulation and analysis
  • Statistical analysis - Strong statistical skills to understand and apply statistical methods, hypothesis testing, regression analysis, and other modelling techniques
  • Time management - Sound time management skills essential for success in the field through developing a proactive approach to planning, prioritizing, and organizing workload, ensuring tasks are completed efficiently and effectively
  • Continuous Learning: Being adaptable and open to continuous learning as the field of data science is constantly evolving with new tools, techniques, and methodologies
  • Data visualization - Proficiency in tools like Matplotlib and Power BI to effectively present insights derived from data
  • Machine learning algorithms - Knowledge of machine learning algorithms, including supervised and unsupervised learning, and experience in applying them to real-world problems
  • Data Wrangling(cleaning and pre-processing data using tools such as Numpy and Pandas)
  • Leadership: As the IT Director for Umoja Kenya Townsville Community, I have consistently demonstrated strong leadership abilities in steering and overseeing comprehensive IT initiatives

Certification

Bachelor of Information Technology

Timeline

IT Director

Umoja Kenya Townsville
08.2023 - Current

Housekeeping Room Attendant

Allen Hotel
01.2021 - 12.2021

Bachelor of Information Technology - Data Analysis And Web Developing

James Cook University
Gift Ogingo