GIGI VARGHESE
Edmondson park,Australia
Summary
I am an enthusiastic and energetic professional seeking to utilize my knowledge and skills to work as an analyst in a dynamic organization. I have strong communication and team facilitation skills including critical thinking, negotiation and problem solving. I also bring excellent ability to handle projects with high level of professionalism. I aim to further my skills through continuous learning and association with business teams and with senior and principal experienced analysts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Hardware Technician
DB Schenker Logistics
01.2022 - Current
- Completing Pre-run configuration and setup of a range of Multi-function Printers/Photocopies for install at customer site
- Generated reports to track performance and analyze trends.
- Installation of additional hardware components into machines
- Patched software and installed new versions to eliminate security problems and protect data.
- Testing of units according to Pre-run operational guides
- Completion of paperwork and use of electronic equipment and scanners
- Provide excellent quality service ensuring installation and configuration tasks are completed in a professional and timely manner.
Data Analyst Intern
MAJESTIC ARISING PROFESSIONAL SOLUTION SERVICES
07.2021 - 01.2022
- Creating and presenting process report for client approval, Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Effectively communicating your insights and plans to cross-functional team members and management
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Gathering critical information from meetings with various stakeholders and producing useful reports
- Identified bugs in data collection or reporting and investigated root causes.
Process Analyst Intern
MAJESTIC ARISING PROFESSIONAL SOLUTION SERVICES
12.2020 - 02.2021
- Gathering and processing data to identify process performance
- Designing workflow and process strategies to improve business performance
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented, and modeled data to assess business trends.
Education
Masters of Information Technology - Business Analysis
Charles Sturt University
Sydney, NSW07.2020
Skills
- Strong leadership and communication skills
- Effective interpersonal skills and facilitating workshops
- Research work, data analysis and data-driven decision making
Additional Information
- References to be provided upon request
Certification
- Tableau Data Visualization and Reporting
- Microsoft PowerBI
- Microsoft 365 Office Suite (Excel, Word, PowerPoint)
- Atlassian Jira, Confluence
- Agile and Scrum Fundamentals Certified (SFC)
- Six Sigma white Belt
- Six Sigma Yellow Belt
Timeline
IT Hardware Technician
DB Schenker Logistics
01.2022 - Current
Data Analyst Intern
MAJESTIC ARISING PROFESSIONAL SOLUTION SERVICES
07.2021 - 01.2022
Process Analyst Intern
MAJESTIC ARISING PROFESSIONAL SOLUTION SERVICES
12.2020 - 02.2021
Masters of Information Technology - Business Analysis
Charles Sturt University
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