Giles Mackie
Gold Coast,QLD
Summary
I bring a wealth of experience from the Hospitality industry, encompassing roles as a frontline team member and, more recently, in a supervisory capacity. Passionate about my work, I am now seeking a transition to leverage my extensive customer-facing expertise in a role that offers a superior work-life balance.
Overview
8
8
years of professional experience
Work History
Restaurant Supervisor
Star Entertainment Group
2021.10 - Current
- I started my career at the Star Casino as a bartender, consistently interacting with a large volume of customers daily.
- Through dedicated effort, I have advanced to the current role of overseeing the daily operations at one of the Gold Coast's premier restaurants. This includes effective team management and prioritizing exceptional guest experiences.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
Food and Beverage Attendant
Village Roadshow Theme Parks
2017.01 - 2022.01
- While employed at various locations within the Village Roadshow properties, I gained extensive experience across diverse environments and fulfilled numerous customer service roles.
Education
Diploma Of Business -
Elysian Institute
Gold Coast01.2019
Skills
- Customer Service
- Articulate Written and Verbal Communication
- Management Of KPIS
- Proactive Problem Solving
- Sales Skills
- Strong Work Ethic
References
References Available Apon Request
Timeline
Restaurant Supervisor
Star Entertainment Group
2021.10 - Current
Food and Beverage Attendant
Village Roadshow Theme Parks
2017.01 - 2022.01
Diploma Of Business -
Elysian Institute
Similar Profiles
Christopher VolkChristopher Volk
TAB Cashier /Food and Beverage Attendant at Star Entertainment GroupTAB Cashier /Food and Beverage Attendant at Star Entertainment Group
Zoey ZhuZoey Zhu
Table Games Dealer at The Star Entertainment GroupTable Games Dealer at The Star Entertainment Group
Nam NguyenNam Nguyen
Table Games Dealer at The Star Entertainment GroupTable Games Dealer at The Star Entertainment Group