Gill Gonsalves
Brisbane
Summary
My career was focused on relationship building, event planning and sales. I have always worked hard on team collaboration and customer satisfaction and significantly contributed to operational excellence. I have strong skills in time management and was adept at creating impactful marketing materials. I have a strong work ethic and a knack for fostering positive working relationships.
I am a hardworking and passionate job seeker with strong organizational skills and I am looking for a Teacher Aide position.
Overview
13
13
years of professional experience
Work History
Personal Assistant
Ashdel Properties
06.2004 - 06.2006
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Sales Manager
Snap Printing
04.2001 - 05.2004
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
2IC Manager
Christian Dior Cosmetics
12.1999 - 03.2001
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Marketing Coordinator
Independant Newspapers
06.1995 - 03.1997
- Answered general marketing department inquiries.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns.
- Functions and Events Coordinator working with multiple departments ≥
- Planned and executed internal and external marketing events.
Public Relations Coordinator
PR Dynamics
01.1993 - 05.1995
- Provided regular reporting on campaign progress to clients, showcasing successes and adjusting tactics as necessary.
- Wrote and edited articles, advertising copy, periodicals and publications for internal and external audiences.
- Coordinated successful media events, including press conferences and product launches, generating positive publicity.
- Planned and organized seminars, meetings, launches and functions.
- Conducted market analysis and monitored competitive activity.
Education
Bachelor of Arts - History
University of New South Wales
Sydney, NSW11-2001
Graduate Diploma - Marketing And Advertising
AAA School of Advertising
Cape Town, South Africa11-1992
Skills
- Personable and friendly
- Kind and patient
- Time management
- Relationship building
- Teamwork and collaboration
- Customer service
Timeline
Personal Assistant
Ashdel Properties
06.2004 - 06.2006
Sales Manager
Snap Printing
04.2001 - 05.2004
2IC Manager
Christian Dior Cosmetics
12.1999 - 03.2001
Marketing Coordinator
Independant Newspapers
06.1995 - 03.1997
Public Relations Coordinator
PR Dynamics
01.1993 - 05.1995
Bachelor of Arts - History
University of New South Wales
Graduate Diploma - Marketing And Advertising
AAA School of Advertising
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