Gillian Denny
Gold Coast
Summary
Dynamic and compassionate professional with a diverse background spanning caregiving, kitchen operations, and administrative support. Excelled at Australian Carers by tailoring care plans to improve patient wellbeing, showcasing strong patient care and time management skills. Proven track record in enhancing customer satisfaction and streamlining processes, demonstrating both dependability and a respectful approach.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Caregiver
Australian Carers
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
Kitchen Hand
Wuthrich Ptd Ltd
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Transported food items from storage areas to kitchen for prepping.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Office Administrative Assistant
Wuthrich Pte Ltd
01.2022 - 06.2023
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Food and Beverage Assistant
Kings Christian College
03.2018 - 12.2019
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Cleaned and maintained work areas, equipment and utensils.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Enhanced customer satisfaction by providing personalized food and beverage recommendations based on individual preferences.
- Demonstrated flexibility by adapting to changing schedules, covering shifts when necessary, and providing seamless support during periods of staff shortages.
- Provided guests with information about menu items, specials and promotions to provide quality service.
Education
Training And Assessment
St John Ambualance
Gold Coast, QLD2013
Nursing
Glasgow Royal Infernmary
Glasgow , Scotland 1996
Mclaren Highschool
Callander Scotland1993
Skills
- Patient care
- Dependable and responsible
- Time management
- Respectful and compassionate
Certification
Barista Certification
Timeline
Office Administrative Assistant
Wuthrich Pte Ltd
01.2022 - 06.2023
Food and Beverage Assistant
Kings Christian College
03.2018 - 12.2019
Barista Certification
Caregiver
Australian Carers
Kitchen Hand
Wuthrich Ptd Ltd
Training And Assessment
St John Ambualance
Nursing
Glasgow Royal Infernmary
Mclaren Highschool
Similar Profiles
Ethan ApolloniEthan Apolloni
Disability Support Worker at Australian CarersDisability Support Worker at Australian Carers
Nicole MorfidisNicole Morfidis
Carer at Australian CarersCarer at Australian Carers
MARIANA STACYMARIANA STACY
Disability Support Worker at AUSTRALIAN CARERSDisability Support Worker at AUSTRALIAN CARERS