Summary
Work History
Education
Skills
Timeline
Generic

Gillian Ricketts

Unit 811/81 Sutton Street Redcliffe,QLD

Summary

Dynamic sales professional with a proven track record at NB Petfoods, excelling in customer relations and relationship building. Achieved top performer status by increasing sales revenue through strategic account targeting and effective upselling. Skilled in utilizing CRM software to enhance client management while fostering trust-based relationships to drive repeat business.

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Work History

Sales Representstive

NB Petfoods
  • Resolved client issues promptly to ensure exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Sales Representative

Cenversa
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Identified and tapped into new markets, significantly expanding customer base.

Branch Manager

Lyppard North Queensland

Education

Bachelor Of Science In Nursing - Nursing

St. Aidan’s Girls School
Royal Brisbane Hispitsl
04.1977

Skills

  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Timeline

Sales Representstive

NB Petfoods

Sales Representative

Cenversa

Branch Manager

Lyppard North Queensland

Bachelor Of Science In Nursing - Nursing

St. Aidan’s Girls School
Gillian Ricketts