Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Gillian Watson

Warner,QLD

Summary

Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Business Owner

Poolwerx
Brisbane, QLD
06.2013 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Conducted regular meetings with employees to review progress towards company goals.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Kept records for production, inventory, income, and expenses.
  • Set pricing structures according to market analytics and emerging trends.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Managed operations budgeting, accounts payable, and accounts receivable.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Manager

Pretty Girl Fashion Group
Brisbane, QLD
06.2010 - 03.2012
  • Maintained accurate records of all sales transactions, returns, and exchanges.
  • Ensured that the store was kept clean and organized at all times.
  • Created attractive displays to draw attention to new products or promotions.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Hairstylist

Various
Canberra/Brisbane, Canberra/QLD
03.1982 - 12.2009
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Pre-booked future appointments to increase repeat business.

Education

Brisbane State High School
Brisbane, QLD

Hairdressing

Kangaroo Point TAFE
Brisbane, QLD

Skills

  • Customer service
  • Record keeping
  • Staff scheduling
  • Effective communication
  • Driven and determined
  • Business administration
  • Financial administration
  • Bookkeeping
  • Attention to detail
  • Supervision and training

Affiliations

  • In my spare time I enjoy a variety of crafts from sculpting to crochet, drawing and furniture restoration.

Accomplishments

  • Dux of my class in my final year of High School.

Certification

  • Hairdressing Certificate.

References

References available upon request.

Timeline

Business Owner

Poolwerx
06.2013 - Current

Manager

Pretty Girl Fashion Group
06.2010 - 03.2012

Hairstylist

Various
03.1982 - 12.2009

Brisbane State High School

Hairdressing

Kangaroo Point TAFE

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Gillian Watson