Gillian John Custodio
Westmead,NSW
Summary
Dynamic Casino Table Games Dealer at The Star Casino, adept at enhancing player experiences through effective communication and strong mathematical skills. Recognized for maintaining game integrity and fostering a welcoming atmosphere, while efficiently managing gameplay and ensuring accurate payouts. A reliable team player with a proven ability to adapt and thrive in high-pressure environments.
Professional gaming specialist with experience in high-stakes environments, known for strong attention to detail and exceptional customer service. Adept at maintaining fairness and integrity in game play while fostering collaborative and engaging atmosphere. Skilled in quick decision-making, conflict resolution, and adapting to dynamic situations to ensure smooth operations and guest satisfaction. Reliable and results-driven team player with reputation for flexibility and dependability.
Overview
7
7
years of professional experience
Work History
Casino Table Games Dealer
The Star Casino
10.2018 - Current
- Learned rules and procedures for various casino table games.
- Assisted players with understanding game mechanics and betting options.
- Maintained cleanliness and organization of gaming tables throughout shifts.
- Practiced effective communication to enhance player experience and engagement.
- Developed adaptability by managing multiple games and player needs simultaneously.
- Monitored gameplay to ensure compliance with established regulations and standards.
- Enhanced problem-solving skills by addressing player inquiries and resolving disputes efficiently.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Skills
- Cross-selling promotions
- Stress tolerance
- Efficient game pacing
- Card handling expertise
- Table security awareness
- Accurate payouts
- Quick learner
- Strong mathematical skills
- Team player attitude
- Reliability and punctuality
- Game rules
- Chip management proficiency
- Cash handling experience
Timeline
Casino Table Games Dealer
The Star Casino
10.2018 - Current
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