Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GILSON GOMES

Kingsford,NSW

Summary

Driven Social Media Analyst with proven expertise in enhancing customer engagement and brand presence for New Life Church and Teleperformance. Excelled in content generation, social media monitoring, and strategic campaign management, boosting engagement metrics significantly. Skilled in visual communication and fostering teamwork, demonstrating a keen eye for detail and relationship building.

Overview

3
3
years of professional experience

Work History

Social Media Analyst

New Life Church
11.2020 - 07.2022

-Responsible for the strategy, planning, content and execution of Social Media actions (Facebook, Instagram and YouTube).
-Responsible for On and Offline content briefing.
-Facebook ADS Campaign Management.
-Content management for events.
-Knowledge of the MLabs platform (Metrics and posts)
-Analysis of Social Media engagement metrics.

Social Media Analyst

Teleperfomance
05.2019 - 12.2019

-Customer service via Social Media -

-Daily analysis of Social Networks (Instragram / Facebook / YouTube / Linkedin)

- Social media engagement report

Education

Diploma - Diploma of Social Media

International House
Sydney, NSW
08.2024

No Degree - English For Business

International House
Sydney, NSW
02.2023

Skills

  • Customer Engagement
  • Visual Communication
  • Social Media Monitoring
  • Content scheduling
  • Content Generation
  • Social Media Posting
  • Company Branding
  • Teamwork and Collaboration
  • Attention to Detail
  • Team Collaboration
  • Relationship Building

Languages

Spanish
Native or Bilingual
German
Elementary
Portuguese
Native or Bilingual

Timeline

Social Media Analyst

New Life Church
11.2020 - 07.2022

Social Media Analyst

Teleperfomance
05.2019 - 12.2019

Diploma - Diploma of Social Media

International House

No Degree - English For Business

International House

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