Helina Reinjarv
Byron Bay,NSW
Summary
Dynamic and adaptable professional with a proven track record of enhancing service speed and efficiency in high-pressure situations, like the 2025 Zalando Holiday campaign shot in Tallinn, Estonia. Fostering strong relationships with coworkers and customers in every work environment. Excels in creative thinking, leadership, and exceptional teamwork and collaboration skills. Exceptional eye for beauty and finding the right fit for the customer. Achieved significant improvements in operational workflows and customer satisfaction, without compromising quality. Hardworking and reliable employee with an eclectic background.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Yellow Flower
Suffolk Park
02.2025 - Current
- Operated cash register and handled cash, credit, and debit transactions daily.
- Collaborated with team members to ensure smooth operations.
- Resolved customer complaints professionally to enhance satisfaction levels.
- Assisted chefs in food preparation and ingredient organization for efficient service.
- Maintained cleanliness of work areas, ensuring compliance with health standards.
- Stocked supplies and ingredients, optimizing inventory management processes.
Stylist Assistant
Nafta Films
Tallinn, Harjumaa
07.2025 - 08.2025
- Maintained cleanliness and organization of styling stations and tools.
- Collaborated with stylists to ensure timely service delivery for clients.
- Coordinated team efforts during peak hours to enhance workflow efficiency.
- Assisted stylists with selecting apparel, accessories and props for photoshoots.
- Maintained knowledge of fashion trends to assist in styling shoots.
- Unpacked merchandise and arranged it on the set according to instructions from the stylist.
Cocktail Bartender
Sefa
Byron Bay
11.2024 - 12.2024
- Mastered multitasking skills to boost service speed during high-volume periods without compromising quality.
- Maintained clean, organized, and well-stocked workspace to enhance bar efficiency.
- Crafted signature cocktails using fresh ingredients and unique flavor combinations.
- Collaborated with bartenders to foster cohesive team environment and streamline operations during peak hours.
Dance Teacher
BAM Dance
02.2024 - 09.2024
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer's strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Instructed students in diverse dance styles, enhancing technique and creativity.
- Designed engaging dance lesson plans for various skill levels and age groups.
Technical Assistant
ECQ
01.2024 - 09.2024
- Gathered, organized, and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Set up and configured desktop computers, peripherals, and accounts, assigning appropriate security levels.
- Supported project teams by coordinating technical documentation and resources.
- Collaborated with IT to implement system upgrades and enhancements.
Host
Soak Bath House West End
01.2022 - 09.2024
- Handled high-pressure situations with composure, effectively managing large bookings, or unexpected situations during busy shifts.
- Trained new hosts on procedures and customer service standards.
- I took bookings over the phone, answered customer questions, and informed customers of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and checking in guests.
- Greeted and welcomed guests to enhance their overall experience.
- Assisted guests with inquiries, providing information on services and offerings.
Forklift Operator
Data #3
11.2023 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Operated forklifts to transport materials within warehouse environment.
- Loaded and unloaded goods efficiently from delivery trucks.
- Collaborated with team members to optimize workflow and efficiency.
- Ensured compliance with safety regulations and company policies at all times.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap, and attached merchandise tags to prepare for shipping.
Forklift Operator
LDC
04.2021 - 11.2023
- Working with cotton bales, stacking them and collecting them for export
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated a forklift in compliance with OSHA guidelines and organizational policies.
Substitute Dance Teacher
Mad Dance House
02.2023 - 04.2023
- Developed a positive learning environment, fostering creativity and self-expression through the art of dance.
- Maintained accurate records of student attendance, progress reports, and other relevant documentation required for substitute teaching assignments.
- Incorporated elements of cultural diversity into lessons, broadening students' understanding of various dance traditions from around the world.
- Promoted teamwork among classmates through collaborative group projects, fostering strong interpersonal skills essential for dancers, both on stage and offstage environments.
- Developed engaging lesson plans for a variety of dance styles.
- Adapted classes to meet diverse student needs and skill levels.
Waitress
Stanley Restaurant
02.2023 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards, even during busy shifts.
- Managed multiple tables and prioritized guest needs efficiently.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- I remained calm and poised when dealing with difficult customers or during busy shifts.
- Assisted in training new staff on restaurant procedures and menu items.
Bar Waiter
Shoal Bay Country Club
10.2022 - 01.2023
- Maintained a clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in a bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day, or safely secured after closing time.
Bar Manager
Caragabal Hotel
06.2022 - 10.2022
- Closed out the cash register and prepared the cashier report at the close of business.
- Created a welcoming atmosphere, fostering a loyal customer base, and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Managed daily bar operations and ensured smooth service flow.
Forklift Operator
Namoi Cotton
05.2021 - 09.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items, and avoid injuries.
Shop Manager
Sveta Vintage
01.2019 - 11.2019
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts, and increased sales.
- Organized and styled photo shoots.
- Product development under the brand Sveta (lipsticks).
- Finding hand-picked items for the shop.
- Curated and maintained an inviting display of vintage clothing and accessories.
Salesperson/Wardrobe Stylist/Assistant Manager
Fankadelik Vintage
01.2012 - 01.2017
- Managed inventory levels and organized merchandise displays effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers through personalized service and product knowledge.
Education
Bachelor of Arts - Music Production
SAE Institute
Byron Bay, NSW08-2026
Bachelor of Arts - Choreography/Dance
Tallinn University
Estonia06-2016
Skills
- Speed and efficiency
- Patience and empathy
- Cleanliness and sanitation
- Cash handling
- Teamwork and collaboration
- Relationship building
- Clear communication
- Team player mentality
- Adaptable to change
- Dance choreography
- Team collaboration
- Project management
- Retail merchandising
- Event planning
- Creative problem solving
- POS system operations
- Data entry
- Empathy and patience
- Staff mentoring
Certification
RSA license, SITHFAB002 (valid in NSW, QLD, WA, SA, NT, ACT)
Drivers License
White card
Forklift Ticket
PTE English test 83 points
Blue card
Yellow card
Availability
Available ASAP
References
Olesya Petkov (Manager at Soak Bath House West End ) 0478664663
Kumi Dobson (Manager at Soak Bath House West End ) 0490097502
Hobbies and Interests
- Gym Workouts
- Dancing
- DJ'ing
- Creative writing
- Regularly practice mindfulness and meditation for overall wellness.
Timeline
Stylist Assistant
Nafta Films
07.2025 - 08.2025
Cashier
Yellow Flower
02.2025 - Current
Cocktail Bartender
Sefa
11.2024 - 12.2024
Dance Teacher
BAM Dance
02.2024 - 09.2024
Technical Assistant
ECQ
01.2024 - 09.2024
Forklift Operator
Data #3
11.2023 - 01.2024
Substitute Dance Teacher
Mad Dance House
02.2023 - 04.2023
Waitress
Stanley Restaurant
02.2023 - 04.2023
Bar Waiter
Shoal Bay Country Club
10.2022 - 01.2023
Bar Manager
Caragabal Hotel
06.2022 - 10.2022
Host
Soak Bath House West End
01.2022 - 09.2024
Forklift Operator
Namoi Cotton
05.2021 - 09.2021
Forklift Operator
LDC
04.2021 - 11.2023
Shop Manager
Sveta Vintage
01.2019 - 11.2019
Salesperson/Wardrobe Stylist/Assistant Manager
Fankadelik Vintage
01.2012 - 01.2017
Bachelor of Arts - Music Production
SAE Institute
Bachelor of Arts - Choreography/Dance
Tallinn University