Gin-Hui Lin

1. Cleaning room including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, window cleaning, replenish rooms with supplies
2. Check in
3. Dealing guest complaint

4. Deep cleaning

During this job I have enhanced my English communication skill. Every time I pick up customers is an opportunity to practice my communication skill. On the other hand, I also learning new cleaning skill and experiences, including stock take, inventory, Folding towels and making beds, cleaning & dusting and the skill of use professional vacuum cleaner. In this Job my time management skill is upgrade to the next level, we need to clean 6 rooms a day at the same picking up the guests. And I have learned how to use deep clean skill to clean the rooms by using professional chemistry cleansers.

This is a VIP event to show appreciation all the sponsors who support The Chinese Museum,

· Greeted and served guests with wine and finger food

· Explained various wine options to customers

· Refilled drinks and cleared tables; washed glasses after the launch.

In this event, I have enhanced my communication skills and knowledge of a variety of wine. Interestingly, I could observe which brand of wine most of the local people like to drink, and some of the local people taught me how to taste a glass of good wine.

Watsons is the largest health care and beauty care chain store in Asia.

· Delivered customer service by promoting and selling beauty products daily

· Restocked and displayed merchandise based on customer needs

· Used cash register to process payments

· Consolidated merchandise to ensure the display appears neat and attractive for customers

I have enhanced my multi-tasking skills, able to work on several tasks at the same time efficiently. Used excellent attention to detail to ensure they are all completed correctly. Also demonstrated while handling multiple product management and sales tasks at Watsons. Moreover, I have shown capability of sales skills to meet sales targets by sharing product knowledge with customers and influencing them to make the purchases gained at Watsons.

E-DA outlet Mall is the biggest shopping center in Taiwan

· Provided efficient and friendly customer service at the main counter

· Resolved customer problems and enquiries daily, consulting with area team leaders where necessary.

· Used strong attention to detail to correctly issue the receipts to business customers

· Helped tourists with tax refunds

In this job, I have enhanced my ability of attention to detail; for example, I can accurately perform all tasks gained through ability to perform administrative tasks while working as a customer service team member at a busy retail mall. Often faced customer complaints, and it also enhanced my resilience when dealing with customers.

Taiwan international Boat Show is Taiwan's foremost nonprofit trade promoting organization, sponsored by the government and industry organizations

· Greeted guests with an energetic attitude and a big smile

· Helped clients create VIP Passes

· Acted as a cultural Ambassador for Taiwan

This job provided me a significant opportunity to enhance my communication skills. I am proud of myself because I have shared my beautiful Taiwan Culture by giving souvenirs to the attendees. And the best part is they are delighted with it and want to come to Taiwan again.