Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gina Kelly

Summary

Having enjoyed working in service oriented industries as a retail stall holder I am enthusiastic and eager to contribute excellent customer service to your organisation.


My background as a Disability support worker has enabled me to: develop strong interpersonal skills and a person centered attitude to people of diverse backgrounds. I developed resourcefulness to navigate delicate situations while maintaining dignity and privacy of individuals.


My experience in food production was team oriented, deadline focused and required attention to detail.


My experience in Architecture enabled me to develop attentiveness to repetitive tasks and to handle information with accuracy.


These jobs required engagement with current technologies, MS programs, internet access & use, email etc.


I possess a strong work ethic. I am conscientious with a lighthearted disposition and willing to give excellent service to your organisation and to your customers .

Overview

24
24
years of professional experience

Work History

Housekeeping Attendant

Ananda And Jim Kennard
Byron Bay, NSW
04.2022 - 08.2022
  • Engaged with clients on room requirements and amenities to promote overall satisfaction.

Disability Support Worker

CPL Disability Services
Ballina, NSW
10.2020 - 10.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Designed individualized plans detailing daily activities and needs for patients.

Picker Packer

Pocket Herbs And Produce
Burringbar, NSW
06.2015 - 02.2019
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Labelled packages and boxes and moved to loading dock for shipment.
  • Checked inventory and selected products from specific locations based upon availability.

Food Production Worker

Byron Bay Honey
Mullumbimby, NSW
01.2012 - 04.2015
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Prepared and built food items according to standardized recipes and directions.
  • Stored food properly by adhering to food safety policies and procedures.

Produce Market Stall Holder

Self-employed
Byron Shire, NSW
01.1999 - 04.2013
  • Developed and maintained courteous and effective working relationships.
  • I was responding for co-ordinating produce delivery, Stall set up, employing staff, business bookwork and promotional activities.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Architectural Assistant and Model Maker

Bush Pavillion Homes, Phillip Cox & Partners
Mullumbimby And Sydney , NSW
05.2000 - 11.2000
  • Put together project drawings and building schedules.
  • Prepared blueprints using computer-aided design.
  • Communicated with project Architect to continually adjust design of model

Visual Communication Teacher

KVB College
North Sydney , NSW
06.1995 - 12.1995

I was responsible for running first year visual communication program in an interior design college.

Education

Certificate III - Individual Support

Byron Community College
Mullumbimby, NSW
06.2020

Bachelor of Visual Arts - Visual Arts

Southern Cross University
Lismore, NSW
11.2002

Certificate IV - Fine Arts

North Coast Institute of TAFE
Lismore Heights, NSW
10.1999

Certificate III - Drawing Fundamentals

North Coast Institute of TAFE
Lismore, NSW
10.1997

Bachelor of Architecture - Architecture

Universite of NSW
Kensington, NSW
10.1995

Skills

  • Guest Service and Support
  • Team Support and Collaboration
  • Customer Needs Assessments
  • Service Quality
  • Time Management
  • Creative Thinking
  • Conflict Resolution
  • Maintaining Quality Assurance Standards
  • Integrity and Dependability
  • Customer Order Fulfillment
  • Performance Goals
  • Communication and Interpersonal Skills
  • Verbal Communication
  • Computer literate, MS programs, internet access & use, email, etc
  • Customer Satisfaction
  • Fast-Paced Environment
  • Decision-Making
  • Self-Motivated
  • Organization and Time Management
  • Attention to Detail
  • Active Listening

Timeline

Housekeeping Attendant

Ananda And Jim Kennard
04.2022 - 08.2022

Disability Support Worker

CPL Disability Services
10.2020 - 10.2021

Picker Packer

Pocket Herbs And Produce
06.2015 - 02.2019

Food Production Worker

Byron Bay Honey
01.2012 - 04.2015

Architectural Assistant and Model Maker

Bush Pavillion Homes, Phillip Cox & Partners
05.2000 - 11.2000

Produce Market Stall Holder

Self-employed
01.1999 - 04.2013

Visual Communication Teacher

KVB College
06.1995 - 12.1995

Certificate III - Individual Support

Byron Community College

Bachelor of Visual Arts - Visual Arts

Southern Cross University

Certificate IV - Fine Arts

North Coast Institute of TAFE

Certificate III - Drawing Fundamentals

North Coast Institute of TAFE

Bachelor of Architecture - Architecture

Universite of NSW
Gina Kelly