Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic
Gina Kim

Gina Kim

Brisbane,QLD

Summary

I have dual citizenship of New Zealand and South Korea. So there is no problem with visa.

good grades I received during my college semester, I'm currently participating in an exchange student project and am gaining overseas experience by participating in an internship as a student representing the school.
Graduation is scheduled for February 2024.

also I was committed high-quality work in company. Skilled in helping modernize workplaces and maintaining high levels of organization. Resourceful and personable with excellent multitasking abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Design Team Intern

Fresh Media
Brisbane, QLD
10.2023 - Current
  • Created content for website pages, blog posts, and other online platforms.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
  • Collaborated with stakeholders in creating marketing and branding materials.
  • Maintained positive working relationship with fellow staff and management.
  • Created the company's logo, goods, and social media posts.

Intern

Queensland Sunday Newspaper
Brisbane, QLD
10.2023 - 11.2023
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Created content for website pages, blog posts, and other online platforms.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Proofread documents before submitting them for review.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Tested software applications prior to release and identified issues requiring resolution.
  • Researched industry trends and competitor strategies to inform decision making.
  • Prepared invoices, purchase orders, and expense reports according to company policies.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.
  • Organized information from multiple sources into accessible formats for easy retrieval.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Supported various program activities, assisting with administrative tasks.
  • Assisted in routine research, investigations and special projects to support work of assigned department.
  • Wrote procedures, reports and technical documents in easy-to-understand terminology.
  • Maintained positive working relationship with fellow staff and management.

Part Time Staff

Losangaoc(K-BBQ restaurant)
Deagu, South Korea
05.2023 - 08.2023
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.

Amusement Park Full Time Staff

Spark Land
Deagu Si, South Korea
06.2022 - 08.2022
  • Maintained detailed records of all customer interactions.
  • Communicated effectively with customers regarding their inquiries or complaints.
  • Collaborated with other departments to ensure efficient workflow processes.
  • Managed inventory levels by monitoring stock levels and ordering supplies when needed.
  • Recognized excellent performance among staff members through rewards and recognition programs.
  • Organized team building activities designed to improve morale among staff members.
  • Built and maintained working relationships with peers and upper management.
  • Completed regular and thorough cleaning of equipment, floors and furniture.
  • Met incoming customers pleasantly and offered support and service.
  • Responded to customer queries and complaints to promote overall satisfaction.
  • Collaborated with staff teams to achieve work goals and adhere to deadlines.
  • Answered phone calls and routed correspondence to appropriate staff members.
  • Processed payments, issued receipts and provided change.
  • Tracked inventories and notified supervisors of material quantities to prevent shortages.
  • Conducted administrative duties and ran errands for supervisors.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

AM Store General Manager

E-Mart 24
Gyeongsansi, Gyeongsangbuk-do In South Korea
12.2021 - 03.2022
  • Monitored store operations including inventory control, budgeting, pricing and merchandising.
  • Maintained a safe working environment by adhering to all safety regulations and policies.
  • Ensured compliance with company policies and procedures as well as applicable laws and regulations.
  • Resolved customer complaints promptly while maintaining excellent customer service standards.
  • Prepared detailed reports on store operations such as stock levels, financial performance or employee productivity.
  • Reviewed daily store activities including cash flow management, expense tracking and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

Education

Associate of Arts - Industrial design, 2D graphic design

Keimyung College University
Deagu In South Korea
02.2024

Skills

  • Fashion Trends
  • Computer Literate
  • CAD Drafting
  • Material Selection
  • Project Presentations
  • Concept Development
  • Creative and Artistic
  • Analytical Skills
  • Originality
  • Multi-Tasking Abilities
  • Teamwork Skills
  • Client Satisfaction
  • Collaboration Skills
  • Art Conceptualization

Affiliations

  • I can use Illustrator, Photoshop, SketchUp, CAD.
    I am currently studying C4D.
  • I am sensitive to fashion and good at fashion coordination.
  • I know how to create artwork using design programs.
  • I am very good at conversing in Korean and Japanese, and I am good at talking to people and establishing smooth relationships.

Accomplishments

  • I received a scholarship as a social media ambassador in college.
  • I was a student representative for my university department.
  • I was a student representative for my university department.

Certification

KeimyungGyeongsangbukGyeongsansiLosangaocDeaguDeaguDeaguDeagu
  • MOS(Microsoft Office Specialist)
  • ACA(Adobe Certified Associate)
  • OPIc-IM1(Oral Proficiency Interview, computer)

Languages

English
Professional
Japanese
Full Professional
Korean
Native/ Bilingual

References

References available upon request.

Timeline

Design Team Intern

Fresh Media
10.2023 - Current

Intern

Queensland Sunday Newspaper
10.2023 - 11.2023

Part Time Staff

Losangaoc(K-BBQ restaurant)
05.2023 - 08.2023

Amusement Park Full Time Staff

Spark Land
06.2022 - 08.2022

AM Store General Manager

E-Mart 24
12.2021 - 03.2022

Associate of Arts - Industrial design, 2D graphic design

Keimyung College University

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