Gina Steinmetz
Mosman Park,WA
Summary
Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about sustainability, food, self-development and contributing positively to society and the planet. Likes to get challenged.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recipe Team Admin & Sustainability Officer
Dinner Twist
11.2022 - Current
- Supporting creative process of Recipe Team
- Managing product flow of Dinner Twist Marketplace
- Food allocation to reduce stock and manage food waste
- Identifying opportunities to reduce overall carbon footprint (packaging, waste, energy etc.)
Waste Education Officer Intern
Resource Recovery Group
08.2021 - 11.2021
- Planning and initiation of redesigning waste education centre
- Creating education displays
- Design ideas for education facility
- Translating recycling factsheets into German
- Updating Recycle Right app
- Creation of lesson plans
- Feedback on and improving recycling facility tours
Waiting Staff
Restaurant ALEX
03.2012 - 01.2020
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Maintained clean and organised dining areas to uphold restaurant hygiene standards
Thesis Project
Sprachinstitut Berlin, Language School
09.2018 - 11.2018
- Consulting potential customers regarding language courses tailored to their specific needs (face-to-face as well as phone consultation)
- Administrative tasks such as evaluation of language placement tests
- Accounting
- Bachelor thesis on the development of a marketing plan for the language school to enter the online learning market by incorporating cultural diversities of its international course participants
- Conducted market research to understand customer needs and identify potential opportunities
Business Development Intern
Right People Group
02.2018 - 06.2018
- Active engagement in the development of the German market
- Supported the German Consultant Manager in recruiting IT freelancers
- Maintained client information and accounts in company databases
- Engaged with customers to build business relationships
Customer Service Intern
DB Schenker
01.2017 - 07.2017
- Development of strategies to support existing client relationships, new accounts and profitable revenue
- Referring of complaints of service failures to designated departments for action
- After sales follow-up with customer service staff through direct customer contact by involvement in face
- Investigated and resolved accounting, service and delivery concerns
Education
Master of Arts - Sustainable Development
Murdoch University
Perth, WA11.2022
Bachelor of Business Administration (BBA) - International Business And Languages
Amsterdam University of Applied Sciences
Amsterdam, The Netherlands01.2019
Business Administration And Management -
Universidad Carlos III De Madrid
Madrid, Spain12.2016
No Degree - International Communication and Translation
University of Hildesheim
Hildesheim, Germany07.2014
Skills
- Organisational skills
- Excellent interpersonal communication skills
- Cross-cultural awareness
- Attention to detail
- Outstanding language skills
Certification
- IELTS Certificate, C1, Issued Sept 2020
- Cambridge Certificate Business Higher (BEC Higher), Issued Dec 2015
- TELC certificado español, B1, Issued Apr 2012
- Diplôme d'études en langue française, A2, Issued Apr 2008
Languages
German
Native or Bilingual
English
Full Professional
French
Limited Working
Spanish
Limited Working
Russian
Elementary
Timeline
Recipe Team Admin & Sustainability Officer
Dinner Twist
11.2022 - Current
Waste Education Officer Intern
Resource Recovery Group
08.2021 - 11.2021
Thesis Project
Sprachinstitut Berlin, Language School
09.2018 - 11.2018
Business Development Intern
Right People Group
02.2018 - 06.2018
Customer Service Intern
DB Schenker
01.2017 - 07.2017
Waiting Staff
Restaurant ALEX
03.2012 - 01.2020
Master of Arts - Sustainable Development
Murdoch University
Bachelor of Business Administration (BBA) - International Business And Languages
Amsterdam University of Applied Sciences
Business Administration And Management -
Universidad Carlos III De Madrid
No Degree - International Communication and Translation
University of Hildesheim
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