Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ginalyn Jerusalem

Shortland,NSW

Summary

Skilled Pharmacy Assistant brings 11 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

MERCURY DRUG CORPORATION
06.2012 - 07.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Updated computer system with current customer, payment and inventory information.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.

Sales Manager

EP Elle Corporation
09.2010 - 04.2011
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Receptionist /Therapist

Elvie Pineda Skin Care
04.2010 - 09.2010
  • Documented patient information, treatment plans, and patient responses.
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Documented client progress to track effectiveness and inform future treatment plans.
  • Worked with interdisciplinary treatment team to develop treatment plans.
  • Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.

Usher /Porter

Sta. Lucia Mall - Cinema Cainta Rizal
10.2009 - 04.2010
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Directed ticket holders to seats and facility locations.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Assisted patrons with seating by giving directions and lighting paths.

Education

Bachelor of Science - Nursing

Unciano Colleges Antipolo Campus
Antipolo City ( Philippines )
04.2012

Skills

  • Maintaining Medical Records
  • Typing Medication Labels
  • POS Transactions
  • Medication Packaging
  • Answering Customer Questions
  • Serve Customers
  • Preparing Bulk Medications
  • Pharmacy Practices
  • Customer Care Standards
  • Organize Inventory
  • Processing Orders

Certification

  • Licensed Nurse - ( Philippines ) 2022 to present
  • First Aid/CPR Certified ( Australia ) 2023 - 2026

Timeline

Pharmacy Assistant

MERCURY DRUG CORPORATION
06.2012 - 07.2023

Sales Manager

EP Elle Corporation
09.2010 - 04.2011

Receptionist /Therapist

Elvie Pineda Skin Care
04.2010 - 09.2010

Usher /Porter

Sta. Lucia Mall - Cinema Cainta Rizal
10.2009 - 04.2010

Bachelor of Science - Nursing

Unciano Colleges Antipolo Campus

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Ginalyn Jerusalem