Ginevra Calabro
Perth
Summary
Professional hospitality and retail worker with proven record of delivering exceptional guest experiences. Skilled in customer service and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
10
10
years of professional experience
Work History
FARM LABORER
Frontline Flowers
07.2024 - 12.2024
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Harvested crops at proper time for maximum yield and quality.
- Planted new crops.
- Operated various farm machiney.
- Made flowers bunches for flower market.
FRUIT PICKER
Simpson Farm
05.2024 - 07.2024
- Picked and arranged fruit following specified instructions.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Collaborated with fruit pickers to maximize team productivity and achieve deadlines.
- Operated machinery and equipment safely and responsibly, minimizing risk.
FRONT OF HOUSE, SCOOPER
Piccolina Gelateria
05.2023 - 03.2024
- Greeting customers, taking orders.
- Scooping ice cream and toppings, making milkshakes/thickshakes.
- Maintaining all areas clean and taking care of the restock.
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
BARISTA/ALL ROUNDED, KITCHEN HAND
Crest on Barkly Hotel
04.2023 - 09.2023
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained a clean and professional appearance of dining area for guest satisfaction
- Processed cash and credit card transactions.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
STORE MANAGER
Tedi Commercio SRL
09.2019 - 03.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted customers with prompt and polite support in-person and via telephone.
SALES ASSISTANT
Arcaplanet
12.2018 - 08.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Executed visual merchandising strategies to attract customers.
- Performed cash, card, and check transactions to complete customer purchases.
BARISTA and WAITRESS
McDonald's
04.2015 - 09.2018
- Worked in the kitchen department
- Took orders from customers
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
Liceo Regina Mundi
01.2014
Skills
- Customer service
- Multitasking and organization
- Problem-solving
- Reliability and punctuality
- Work ethic and dedication
- Teamwork and collaboration
- Great stress Management
- Strong attention to detail
- Flexible and adaptable
Languages
Italian
English
Spanish
Timeline
FARM LABORER
Frontline Flowers
07.2024 - 12.2024
FRUIT PICKER
Simpson Farm
05.2024 - 07.2024
FRONT OF HOUSE, SCOOPER
Piccolina Gelateria
05.2023 - 03.2024
BARISTA/ALL ROUNDED, KITCHEN HAND
Crest on Barkly Hotel
04.2023 - 09.2023
STORE MANAGER
Tedi Commercio SRL
09.2019 - 03.2022
SALES ASSISTANT
Arcaplanet
12.2018 - 08.2019
BARISTA and WAITRESS
McDonald's
04.2015 - 09.2018
High School Diploma -
Liceo Regina Mundi
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