GINI CHACKO
Boronia,vic
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Care Director
Estia Health Ringwood
11.2018 - Current
- Strong knowledge of accreditation and been part of accreditation.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with resident, staff and families to assess and meet individual needs.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Communicated with healthcare providers to facilitate continuity of care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Maintained detailed records in compliance with agency standards and regulations.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Arranged transportation and documented details of discharge transition plans.
- Coordinated referrals to specialists, hospitalizations, ER visits, and other enabling services for patients.
- Assessed clients and developed plans to meet needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
Registered Nurse
Estia Health Ringwood
12.2016 - 10.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse
MACG
09.2015 - 10.2016
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral,intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Organized and managed care of patients undergoing various therapies and procedures.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Implemented medication, catheter insertion, and airway management.
- Provided clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Audited charts and reviewed clinical documents to verify accuracy.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Night RN Incharge
Estia Health Ringwood
03.2012 - 08.2015
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Education
DIPLOMA IN NURSING - NURSING
MARIAM SCHOOL OF NURSING
INDIA03.2006
Skills
- SPECIAL SKILLS
- Compassionate nature
- Objective thinker with ability to follow directions precisely
- Demonstrated ability to deal with difficult situations effectively
- Ability to manage emotional extremes effectively
- Good communication skills
- Ability to work in high-pressure environment
- Clinical Quality Program Standards
- Customer Inquiries
- Author Reports
- Office Operations
- Administrative Staff Supervision
- Clinical Staff Management
- Quality Assurance Controls
- Coaching and Mentoring
- Medical Screening
- Digital Filing
- Facility Oversight
- Maintaining Medical Records
- Nursing Operations Management
- Filing Documents
- Customer Satisfaction
- Train Employees
- Compliance Advisory
- Staff Meetings
- Recruit Well-Qualified Staff
- Accreditation Coordination
- Emergency Readiness
- Government Regulations
- Personnel Management
- Human Resource Management
- Problem Identification
Timeline
Care Director
Estia Health Ringwood
11.2018 - Current
Registered Nurse
Estia Health Ringwood
12.2016 - 10.2018
Registered Nurse
MACG
09.2015 - 10.2016
Night RN Incharge
Estia Health Ringwood
03.2012 - 08.2015
DIPLOMA IN NURSING - NURSING
MARIAM SCHOOL OF NURSING
Similar Profiles
Monika MehraMonika Mehra
Personal Care Assistant (PCA) at Estia Health RingwoodPersonal Care Assistant (PCA) at Estia Health Ringwood
Shashank AhujaShashank Ahuja
PCA at Estia Health RingwoodPCA at Estia Health Ringwood
PAUL MUINDEPAUL MUINDE
Support Worker at Estia Health RingwoodSupport Worker at Estia Health Ringwood