Ginni Sharma
Perth,WA
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Office Manager
Empyrean Eduction Institute
Perth, WA
06.2011 - 03.2017
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Monitored inventory levels and placed orders when needed.
- Managed front desk operations including greeting students, answering questions or directing them to appropriate personnel.
- Ensured compliance with applicable laws regarding employment practices.
- Responded to customer inquiries via phone or email in a professional manner.
- Developed effective communication strategies between departments within the organization.
- Maintained confidential records relating to personnel matters.
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Processed payroll accurately ensuring all employees were paid on time.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided administrative support to management team including preparing reports and presentations.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted in developing budgets for departmental expenses.
- Organized company events including holiday parties, team building activities .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Prepared agendas for board meetings along with taking minutes during sessions.
Personality Development Trainer and HR Coordinator
KARMIK SOLUTION
- Coordinated HR activities and conducted sessions on Personality Development and Communication Skills.
Teacher
PGOI (Patel Group of Institutions)
- Taught International Business, Entrepreneurship Development, International Marketing Research, and Consumer Behavior to MBA students
- Also taught Personality Development and Communication Skills to Engineering and Pharmacy students.
Lecturer
Impel Overseas Education
- Lectured Basic English and provided services like student visa, immigration, and passport assistance.
Education
MBA - International Business Management
IPS(Indore Public School)
Indore (India)06-2009
Bachelor of Commerce - Computers Specialization
SSSCW
Bhopal(India)06-2007
Skills
- Carrier Edge course from a known NIIT Institute with good marks
- MS Office
- DOS
- Internet basics
- Tally
- SQL
- DBMS
- Supply Management
- Staff Management
- Staff hiring
- Team Supervision
- Office Management
- Administrative Support
- Compliance Monitoring
- Customer Service
- Scheduling
- Payroll and budgeting
- Human Resources
Accomplishments
- Active cadet in NCC (National Cadet Corps). Awarded with gold medal during many camps and activities.
- Winner of music competition in inter college competition.
- Won many cultural certificates in school & college functions.
- Conducted many social gathering of around 150 people.
Personal Information
- Date of Birth: 09/13/85
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Training
Vocational training in a MNC named HEG Ltd which makes Graphite Electrodes for Furness of huge machines used in different companies. Worked under guidance of Department General Manager of Sales and Distribution. Prepared all the chart sheets of sales and distribution.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Limited
Punjabi
Limited
References
References available upon request.
Timeline
Office Manager
Empyrean Eduction Institute
06.2011 - 03.2017
Personality Development Trainer and HR Coordinator
KARMIK SOLUTION
Teacher
PGOI (Patel Group of Institutions)
Lecturer
Impel Overseas Education
MBA - International Business Management
IPS(Indore Public School)
Bachelor of Commerce - Computers Specialization
SSSCW
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