Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
AFL and local football ( Mooroopna)
Additional Information
Timeline
Generic

Gino Gugliotti

Mooroopna,VIC

Summary

Experienced Manager with over 30 years of experience in Agriculture and Food . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

30
30
years of professional experience
1
1
Certification

Work History

FOH Manager

LeftbankMelbourne Restaurant & Cocktail Bar
12.2018 - 01.2020
  • Accurately completed end-of-day financial tasks
  • Of cash and card transactions daily.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Monitored food preparation, production and plating for quality control.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Oversaw day to day activities of 25 employees in FOH establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

Cafe Owner

Self
11.2013 - 08.2018
  • Greeted customers and answered any questions.
  • Engaged in suggestive selling and other sales techniques.
  • Ensured exceptional guest experiences through attentive service.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Worked with Chef and FOH manger to create in food menus and also catering menus
  • Negotiated with surrounding companies to win catering contracts
  • Controlled all financial requirements for the business

Cafe Manager

Tuscany Central - Self
07.2008 - 06.2012
  • Greeted customers and answered any questions.
  • Engaged in suggestive selling and other sales techniques.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Ensured exceptional guest experiences through attentive service.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Established a from scratch a successful business plan that enabled a busy and profitable business

Director of Operations

Gugliotti Tomatoes
09.1989 - 06.2007
  • Drove remarkable revitalization of farming practices and operations to bring about exceptional yield and quality results.
  • Grew the business to become one of the largest growers in the processing tomato industry
  • Controlled and planned all the stock needed for the operation
  • Worked with tomato companies with planning the crop plantings toe ensure a smooth harvesting of crops
  • Negotiated all contracts with Tomato companies every year to ensure a fair price and tonnage quantity
  • Negotiated all pricing with multiple suppliers, ensuring savings and delivery of goods

Education

High School Diploma -

Notre Dame College
Shepparton, Vic
11.1987

Skills

  • Staff management
  • Budgeting
  • Sales budget management
  • Operations management
  • Research
  • Administrative support
  • Inventory management
  • Business planning
  • Scheduling
  • Documentation

Accomplishments

2003 : Vice President of Australian Processing Tomato Growers (APTG)

2004 -7 : President of APTG

2004-7 : Victorian Farmers Federation Horticulture representative

2007 : Australian Processing Tomato Research Council represenative

Certification

Current Victorian Drivers Licence

Heavy forklift Licence

AFL and local football ( Mooroopna)

Support Carlton and was involved at the Mooroopna Football club and have my son playing there

Additional Information

References:

Louis Chirnside

Chairmen APTG

0418 505414

louis@universalfarmingservices.com

Jonathon Mooney

Assistant GM

LeftbankMelbourne Restaurant and Cocktail Bar

0481 210790

Timeline

FOH Manager

LeftbankMelbourne Restaurant & Cocktail Bar
12.2018 - 01.2020

Cafe Owner

Self
11.2013 - 08.2018

Cafe Manager

Tuscany Central - Self
07.2008 - 06.2012

Director of Operations

Gugliotti Tomatoes
09.1989 - 06.2007

High School Diploma -

Notre Dame College

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