Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Ginshirou Ueno

11 Campelles Street Varsity Lakes,Queensland

Summary

Enthusiastic team member experienced with quality customer service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior quality customer service and high communications and teamwork between the team

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Niseko Soan
Niseko, Japan, Hokkaido
12.2023 - 02.2024
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Front of House Staff Member

Taco Bell
Robina, QLD
09.2020 - 11.2022
  • Handled cash register transactions for both dine-in and take-out orders.
  • Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
  • Assisted with food preparation tasks as needed.

Staff Member

Sushi Train
Broadbeach, QLD
10.2021 - 05.2022
  • Met incoming customers pleasantly and offered support and service.
  • Processed payments, issued receipts and provided change.
  • Trained newly hired employees regarding company policies and operations.

Education

Bachelor of Education - Education

Griffith University
Nathan Campus, Gold Coast
08-2027

Certificate of Education - High School

Robina State High School
Gold Coast
11-2023

Skills

  • Customer service understanding
  • Collaborative Teamwork
  • Excellent Communication
  • Reliability and Adaptability
  • Efficient time management

Affiliations

  • Soccer, Piano

Languages

English
Native/ Bilingual
Japanese
Native/ Bilingual

Accomplishments

  • Diploma of Piano
  • Most Improved Player (Soccer)

Certification

  • RSA (Issued 2020)
  • Blue Card (April 2025)
  • P2 Drivers License
  • QCE (2023)

References

References available upon request.

Timeline

Restaurant Waiter

Niseko Soan
12.2023 - 02.2024

Staff Member

Sushi Train
10.2021 - 05.2022

Front of House Staff Member

Taco Bell
09.2020 - 11.2022

Bachelor of Education - Education

Griffith University

Certificate of Education - High School

Robina State High School

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Ginshirou Ueno