Ginthujan Raveendran
Blacktown,New South Wales
Summary
Experienced and reliable professional office clerk with years of expertise in administrative support and customer service. Possesses exceptional planning, problem-solving, and communication abilities. Skilled in delivering administrative support, project execution assistance, maintaining contact databases, and organizing filing systems and office environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant Intern
Sealutions
Smithfield
07.2018 - 02.2023
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations
- Prepared and edited documents and reports for quality and accuracy
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters
- Assisted with organization and maintenance of office filing system for easy retrieval of information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt
Team Leader
ALDI Supermarket
Blacktown, NSW
10.2020 - 01.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly
Crew Team Member
McDonald's
Sydney Olympic Park, NSW
10.2017 - 02.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly
Education
Bachelor of Information Technology: Accounting Technology -
Western Sydney University
Sydney, New South Wales06.2024
Skills
- File Organization
- MS Office
- Social Media Management
- Document Preparation
- Project Management
- Website Management
- Microsoft Office
- Social media knowledge
References
Kirsha Fererra, Assistance Manager, ALDI, 0406253955
Languages
Tamil
Professional
Timeline
Team Leader
ALDI Supermarket
10.2020 - 01.2022
Administrative Assistant Intern
Sealutions
07.2018 - 02.2023
Crew Team Member
McDonald's
10.2017 - 02.2019
Bachelor of Information Technology: Accounting Technology -
Western Sydney University
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