Giorgia Bonato

• Management leadership skills
• Teambuilding with colleagues
• Time optimization skills

• Interact warmly and professionally with guests and colleagues, providing excellent service to ensure guest satisfaction
• Quickly resolving guest issues and concerns, Prioritizing tasks and managing time effectively
• Ensuring accuracy in bookings, billing, and guest information
• Collaborating effectively with colleagues
• Ability to talk in multiple languages
• Managing and de-escalating conflicts or complaints calmly and effectively

• Clients receptions
• Appointment calendar management
• Management of payments and invoices
• Organization and material inventory

• Remaining friendly and positive even in stressful situations

• Being able to stand, walk, and carry items for long periods

• Working well with kitchen staff and other servers to ensure smooth operations