Giorgio Karakitsios
Adelaide,SA
Summary
Focussed and reliable worker , who's willing to bring high enthusiasm and extensive knowledge to the workplace. Certainly a customer orientated member of staff that's willing to put the wants and needs of customers first. Previous experiences have made adaptations in my self to become extremely face paced and efficient with the work given. Focussed on always exceeding sales goals and providing outstanding customer service.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Hygiene and Co
Adelaide, SA
01.2024 - Current
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proficient in engaging with key stakeholders to foster positive relationships and achieve mutual goals.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Head Waiter
The Castle Tavern
06.2022 - Current
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
Chef, Server
Chicken Shack Seafood And Grill
01.2018 - Current
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
Warehouse Manager, Delivery Driver
Upside Building
01.2021 - 02.2022
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Education
High School Diploma -
Christian Brothers College
Adelaide, SA12.2019
Skills
- Customer Service Management
- Effective Communication
- Interpersonal Skills
- Problem Solving
- Time Management
- Attention to Detail
- Organisation
- Multi-tasking
- Conflict Management
- Service Prioritization
- Conflict Resolution
- Critical Thinking
- Team Development
Timeline
Customer Service Representative
Hygiene and Co
01.2024 - Current
Head Waiter
The Castle Tavern
06.2022 - Current
Warehouse Manager, Delivery Driver
Upside Building
01.2021 - 02.2022
Chef, Server
Chicken Shack Seafood And Grill
01.2018 - Current
High School Diploma -
Christian Brothers College
Forklift license
Acquired my license while working in a Warehouse at upside building.
References
Daniel Diamanti
Owner - Chicken Shack
Details provided upon request
Isaac Giurastante
Warehouse Sales Manager - Hygiene and Co.
Details provided upon request
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