GIOVANNI ESPOSITO

Head of Facilities Management across 3 low-rise and 7 mid-rise residential buildings. Managing:

• Caretaking Agreement compliance to Australian Building Management Code.
• Workflow & efficiency documentation to increase productivity and streamlining procedures.
• Budgets and cost saving through competitive tendering.
• Contractor communication and oversight to achieve optimal planned and ad-hoc maintenance.
• Team training & hiring to meet professional standards of service.
• Body Corporate meetings & client liaison to inform stakeholders of how their assets are being managed.

• Building & Caretaker management.
• Office operations & administration.
• Supervise staff & contractors to maintain optimal complex conditions & security.
• Bookings.
• Review, advertising & marketing.
• Property audits to determine maintenance and costings.
• BC, owner, resident and guest liaisons.
• Minor repair & maintenance.

• General caretaking across 167 houses & Great Hall.
• Bus commuting of residents.
• Food preparation and service.
• Sales advise.
• Gardening.
• Contractor supervision.

Management of Direct's flagship hotel in Maroochydore.

• Housekeeping manager, hiring & training.
• Bookings & reviews response.
• EOM & daily audits.
• Building audits to minimise maintenance burden.
• Escalation manager to limit complaint fall-out.
• Caretaker and contractor management.