I am Giovanni Schiavon, competent, highly motivated and flexible person with the ability to achieve tasks when working alone or as a part of a team. Experienced hospitality professional with strong background as barista in Caffe Diemme of Padova one of the oldest coffee roasters established in 1927. Specialized in "Latte art" drawing, trained in the Diemme Accademy.
Seeking new opportunities to work in a Coffee shop to further develop skills and contribute to the growth and success of the company.
Operate espresso machines, grinders, and brewing equipment with expertise, skilled in 'latte art' drawing on cappuccinos and coffee with milk
Manage inventory and restock supplies efficiently for smooth operations
Handle cash transactions and use POS systems with accuracy and speed
Provide personalized recommendations tailored to customer preferences
Build strong rapport with regular customers, fostering loyalty and repeat business
Multitask effectively during peak hours while maintaining quality and consistency
Collaborate seamlessly within a fast-paced team environment
Maintain cleanliness and organization in compliance with health and safety standards
Adapt quickly to new recipes, techniques, and equipment for continuous improvement
Deliver exceptional customer service to ensure guest satisfaction
Take accurate food and drink orders
Handle cash, credit, and digital payments with precision
Manage multiple tables and prioritize tasks during busy periods
Collaborate effectively with coworkers, kitchen, and bar staff
Maintain cleanliness and adhere to health and safety regulations
Resolve customer complaints professionally and with ease
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