Open To Work
GIOVANNI SIOLO-LILO
BEVERIDGE,Australia
Summary
Dedicated individual with strong experience in customer service and hospitality, alongside leadership roles in managing and coaching youth sports teams. Proven ability to collaborate effectively with peers during high-pressure situations, maintaining a focus on cleanliness and customer satisfaction.
Overview
3
3
years of professional experience
Work History
KFC Cook
KFC
Wallan , VIC
12.2024 - Current
- Prepared dishes in a fast-paced environment to consistently meet customer satisfaction.
- Collaborated with team members during peak meal periods to deliver prompt service and meet customer demand.
- Trained new staff on cooking techniques and kitchen procedures to improve onboarding and operational efficiency.
- Ensured kitchen equipment and food preparation areas remained clean and organized.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces, and emptying trash cans to ensure compliance with health standards.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Customer Service/Retail Assistance
WoolWorths
Mickleham , VIC
11.2023 - 12.2023
- Addressed customer inquiries and provided product information to enhance satisfaction
- Assisting customers
- Cash register / Cash handling
- Restocked shelves to maintain product availability and improve shopping experience
- Evaluated products for accuracy and presentation to uphold quality standards
- Maintained cleanliness through regular housekeeping to create a welcoming environment
- Gathered trolleys to maintain store organization
- Operated RF scanner to track inventory
- Helped prepare deli meat orders for customers
Education
Year 12 Graduate -
Craigeburn Secondary College
Craigieburn, VIC12-2025
Skills
- Food safety
- Kitchen organization
- Stock checking
- Point of sales system
- Customer Service
- Product Recommendation
- Resolving complaints
- Problem resolution
- Time management
- Attention to detail
- Team collaboration
- Communication
- Computer skills
- Hospitality background
- Hospitality background
- Team collaboration
Hobbies and Interests
- Getting involved in different activities
- Work under pressure if necessary
- Enjoy learning challenges
- Associating with different cultural groups
- Observes and gains knowledge about new things
- Accepting and adapting different diversities
Personal Information
- Date of Birth: 10/21/07
- Nationality: Samoan/(New Zealand born)
Timeline
KFC Cook
KFC
12.2024 - Current
Customer Service/Retail Assistance
WoolWorths
11.2023 - 12.2023
Year 12 Graduate -
Craigeburn Secondary College