Giovanni The
Melbourne,VIC
Summary
Dedicated professional with extensive experience in delivering high-quality work and exceeding performance expectations. Proven leadership skills with a focus on enhancing workflows and team success. Strong background in customer service, multitasking, and time management, ensuring positive experiences for all clients.
Overview
24
24
years of professional experience
Work History
Procurement Supervisor
PT. Irawan Djaja Agung
Surabaya, East Java
10.2012 - 12.2023
- Developed cost-effective procurement strategies to enhance operational efficiency.
- Coordinated purchasing activities to align with production schedules effectively.
- Supervised staff responsible for purchasing materials, supplies, and services.
- Inspected received items for defects before authorizing payments.
- Maintained vendor relationships to ensure service quality and reliability.
- Conducted training sessions for junior team members on procurement best practices.
- Reviewed supplier proposals to identify optimal partnerships.
- Processed requisition orders and managed purchase orders according to company policy.
Production Manager
PT. Irawan Djaja Agung
Surabaya, East Java
06.2015 - 04.2021
- Managed daily production operations, ensuring efficient workflow and schedule adherence.
- Oversaw inventory management to maintain material availability for production processes.
- Implemented safety protocols and conducted regular training sessions for staff compliance.
- Coordinated cross-departmental communication to align production goals with company objectives.
- Analyzed production processes to identify improvement areas and enhance efficiency.
- Supervised team members, providing guidance and support for daily tasks.
- Created SOPs and documented planning criteria and procedures for consistency.
- Reviewed customer feedback to assess necessary changes for product quality improvement.
Warehouse Supervisor
PT. Irawan Djaja Agung
Surabaya, East Java
10.2012 - 06.2015
- Supervised warehouse operations to ensure safety compliance and operational efficiency.
- Trained new staff on warehouse procedures and industry best practices.
- Coordinated inventory management, maintaining accurate stock levels in the system.
- Implemented optimized workflows for efficient order fulfillment processes.
- Conducted regular inventory audits, promptly addressing discrepancies.
- Managed shipping and receiving activities for timely order processing and dispatching.
- Monitored loading and unloading activities to ensure accuracy in material handling.
- Collaborated with production teams to enhance material usage and quality control.
Production Supervisor
Amplus Group
Sydney, NSW
05.2012 - 10.2012
- Supervised production line operations to enhance workflow efficiency.
- Coordinated staff schedules to align with production demands and deadlines.
- Trained new employees on safety protocols and operational procedures.
- Monitored equipment performance to identify maintenance needs proactively.
- Implemented quality control measures to uphold product standards.
- Facilitated cross-team communication for seamless production transitions.
- Resolved operational issues swiftly to reduce downtime on production floor.
- Maintained precise records of daily production activities.
Production Supervisor
PT. Antika Raya
Surabaya, East java
10.2010 - 05.2012
- Supervised production line operations, ensuring efficient workflow and adherence to deadlines.
- Coordinated staff schedules for optimal production capacity.
- Trained new employees on safety protocols and operational procedures for compliance.
- Implemented quality control measures, maintaining high product standards throughout production.
- Monitored equipment performance, identifying maintenance needs to prevent downtime.
- Supported safety programs, reducing employee injuries significantly.
- Resolved employee conflicts professionally, fostering a collaborative work environment.
- Oversaw continuous improvement initiatives in lean environments to enhance quality and output.
Bell Captain
Star City Hotel
Sydney, NSW
06.2006 - 07.2007
- Supervised bell staff to ensure efficient service and seamless operations.
- Coordinated luggage handling for arriving and departing guests.
- Trained new employees on hotel policies and customer service standards.
- Assisted guests with transportation arrangements and special requests.
- Maintained cleanliness and organization of bell desk area.
- Communicated effectively with front desk staff regarding guest needs.
- Responded promptly to guest requests for special arrangements or services.
- Conducted regular inspections of lobby areas to identify maintenance issues or safety hazards.
Porter
Star City Hotel
Sydney, NSW
02.2005 - 12.2006
- Assisted guests with luggage and transportation arrangements during arrival and departure.
- Maintained cleanliness in lobby and entrance areas to optimize guest experience.
- Provided directions and detailed information about hotel services to enhance satisfaction.
- Collaborated with front desk staff to streamline check-in and check-out procedures.
- Answered phone calls promptly, delivering requested information or transferring calls efficiently.
- Parked vehicles safely for guests and staff, ensuring security of personal property.
- Coordinated vehicle retrieval requests with front desk staff to minimize wait times.
- Organized traffic flow in parking lot to maximize space and ensure safety.
Customer Service Cashier
Civic Video
Sydney, NSW
07.1999 - 01.2005
- Managed daily operations of video rental store, ensuring efficient workflow and customer satisfaction.
- Maintained organized inventory levels and tracked all video titles effectively.
- Resolved customer inquiries and complaints promptly while upholding professionalism.
- Developed promotional strategies to boost customer engagement during slow periods.
- Implemented staff scheduling to align with peak demand and service requirements.
- Provided comprehensive training for new employees on system usage and service protocols.
- Tracked inventory levels, placing orders for new releases and restocking items as necessary.
- Balanced sales, reconciled cash, and completed bank deposits to support store operations.
Education
Associate of Arts - Arts And Entertainment Management
TAFE NSW
NSW05-1998
High School Diploma -
St. Mary High School
NSW12-1997
Skills
- Strategic procurement
- Vendor management
- Inventory oversight
- Order processing
- Contract negotiation
- Risk evaluation
- Process improvement
- Leadership skills
- Problem resolution
- Client service
- Training and development
Languages
English
Native/ Bilingual
Indonesian
Native/ Bilingual
Affiliations
- Travelling
- Automotive
Timeline
Production Manager
PT. Irawan Djaja Agung
06.2015 - 04.2021
Procurement Supervisor
PT. Irawan Djaja Agung
10.2012 - 12.2023
Warehouse Supervisor
PT. Irawan Djaja Agung
10.2012 - 06.2015
Production Supervisor
Amplus Group
05.2012 - 10.2012
Production Supervisor
PT. Antika Raya
10.2010 - 05.2012
Bell Captain
Star City Hotel
06.2006 - 07.2007
Porter
Star City Hotel
02.2005 - 12.2006
Customer Service Cashier
Civic Video
07.1999 - 01.2005
Associate of Arts - Arts And Entertainment Management
TAFE NSW
High School Diploma -
St. Mary High School