Giovanni Torrisi
Brisbane/Kedron,QLD
Summary
Dynamic and customer-focused professional with extensive experience in the travel industry, including a successful tenure at Helloworld Travel. Recognized for exceptional customer service and a positive attitude, I excel in determining client needs and delivering tailored solutions, ensuring satisfaction and loyalty. Proven ability to exceed revenue targets through strategic marketing initiatives.
Overview
42
42
years of professional experience
Work History
Meet & Greet Agent
Abercrombie & Kent, 09/2022 to Current
09.2022 - Current
Meet & Greet Cruise Passengers - Both Disembark / Embark
Wheel Chair Assistance
Luggage Hall
MSIC Holder VEP0393053 - Exp AUG 26
MOBILE TRAVEL AGENT
Helloworld Travel Brookside
11.2013 - 06.2022
Continue Under a new role, still within the Travel Industry as a mobile Travel Agent
Customer Service on a more personal and relaxing standard outside the office atmosphere.
Work Flexible Hours on demand.
Business Owner/Operator
Helloworld Travel - Stafford City & Brookside
03.1984 - 06.2022
- Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
- Managed daily business operations, ensuring compliance with industry standards and regulations.
- Exceeded revenue targets through effective marketing strategies and expanding product offerings.
ROTARY CLUB INTERNATIONAL
AUSTRALIA
04.1984 - 11.2004
Demonstrated respect, friendliness and willingness to help and assist the local community in need.
Awarded the bespoke honour of "Paul Harris Fellow" for services beyond
Education
High School Diploma -
Stahthorpe State High School
Stanthorpe, QLD11-1970
Skills
- Positive attitude
- Customer needs determination
- Polite communication skills
- Customer service and care
Accomplishments
Rotary International the bespoke "Paul Harris Fellow" award
for services to the local community and beyond
Languages
Italian
Limited Working
Timeline
Meet & Greet Agent
Abercrombie & Kent, 09/2022 to Current
09.2022 - Current
MOBILE TRAVEL AGENT
Helloworld Travel Brookside
11.2013 - 06.2022
ROTARY CLUB INTERNATIONAL
AUSTRALIA
04.1984 - 11.2004
Business Owner/Operator
Helloworld Travel - Stafford City & Brookside
03.1984 - 06.2022
High School Diploma -
Stahthorpe State High School