Customer-oriented Beauty Therapist experienced in tailoring specific treatment and skincare plans to suit each and every client. Very familiar with the skills and abilities needed to succeed In this field. Effectively bringing in new customers and always maximising loyalty by delivering exceptional service to every Client. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
9
9
years of professional experience
Work History
Skin Therapist
Feather Brow And Skin Clinic
03.2023 - Current
Developed customized treatment plans tailored to individual client needs, promoting optimal results and long-term success.
Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
Established rapport with clients through strong interpersonal skills, fostering loyalty and trust in the therapeutic process.
Cleaning assistant
Jodie D's Cleaning services
01.2018 - 06.2018
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Volunteer Retail Assistant
LIFELINE
03.2017 - 01.2018
Enhanced customer satisfaction by providing knowledgeable assistance and prompt service.
Managed cash register operations accurately, processing transactions quickly and efficiently.
Improved store organization by assisting with efficient merchandise restocking during off-peak hours.
Assisted in merchandising displays to attract customers and promote sales opportunities.
Assisted with special events and programs.
Volunteer Retail Assistant
West Darling Arts
01.2016 - 03.2016
Customer service, Unpacking and organisation of stock, Retail sales operations, General cleaning, Answering incoming calls, Responding to email enquiries, Diary management, Ordering stock
Education
Diploma of Beauty Therapy, Body massages (Swedish, Hot stone, Aromatherapy), Classic & specialised facials, Full body & female intimate waxing, Lash & brow tinting, Manicures & pedicures, Microdermabrasion, Infection control standards, Reflexology massage, Indian head massage, Service excellence program -
The French Beauty Academy
Adelaide, SA
01.2022
Diploma of Screen And Media (Specialised Makeup), Makeup Fundamentals, Special Effects Makeup, Creative Hairstyling -
The French Beauty Academy
Adelaide, SA
01.2022
Foundation Studies, Academic numeracy, Academic literacy, Academic communication -
Diploma of Beauty Therapy, Body massages (Swedish, Hot stone, Aromatherapy), Classic & specialised facials, Full body & female intimate waxing, Lash & brow tinting, Manicures & pedicures, Microdermabrasion, Infection control standards, Reflexology massage, Indian head massage, Service excellence program -
The French Beauty Academy
Diploma of Screen And Media (Specialised Makeup), Makeup Fundamentals, Special Effects Makeup, Creative Hairstyling -
The French Beauty Academy
Foundation Studies, Academic numeracy, Academic literacy, Academic communication -
Flinders University
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