Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Gisela Andersson

Gisela Andersson

Summary

Motivated professional with extensive experience in customer service and administrative tasks. Responsible, punctual and productive when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Sole Trader

Pet Services
01.2019 - Current
  • Pet/House sitting.
  • Dog walking.
  • Pet daycare.

Sole Trader

Natural Health Services
01.2012 - 04.2019
  • Offered Craniosacral Therapy treatments to clients suffering stress related health issues eg. migraine, whiplash, lower back pain and insomnia.
  • Holistic Health Coaching.
  • Built my own website with Wix and self managed my Social Media presence with Canva and used Xero for invoicing/bookkeeping.
  • Cliniko Practice Management


Retail Sales Assistant

House Homewares
10.2005 - 01.2009
  • Meeting sales budgets, updating order systems and stock takes.
  • Opening and closing procedures.
  • Cash handling and end of day balancing.
  • Product display.
  • Customer orders.

Receptionist & Admin Assistant

Manpower Temp Agency
01.2002 - 01.2004
  • Short and long-term assignments as receptionist and administrative assistant.
  • Switchboard management.
  • Ad hoc office duties.
  • Front Desk Management. Meet and greet clients.
  • Prepare meeting rooms.
  • Prepare marketing presentations.
  • Accounts payable.
  • Invoicing, filing, data entry.
  • Diary management
  • Travel arrangements and bookings.

Flight Attendant (Cabin Crew)

Spanair
04.2001 - 03.2002
  • Safety demonstrations and cabin security checks.
  • Meet and greet passengers.
  • Helping those with special needs and requirements.
  • On board food and beverage service.
  • Duty free sales.
  • Emergency oxygen administration and CPR.

Assistant Product Manager

NK Nara Kroppen AB
11.1998 - 03.2001
  • Preparing sales reports to the management team.
  • Managing product orders, invoicing and accounts payable.
  • Selecting promotional and marketing material for advertising.
  • Preparing and organising presentations.
  • Data entry.
  • Diary Management
  • Travel arrangements and event coordination.

Call Centre Agent

Fardtjanst Goteborg
06.1991 - 08.1997
  • Handled high volume of inbound calls per shift.
  • Achieved high satisfaction rating through proactive resolutions of customer issues.
  • Demonstrated strong problem-solving skills.
  • Built positive relationships with customers by providing exceptional customer service.

Education

Bachelor of Science - Naturopathic Medicine

Endeavour College of Natural Therapies
Online
03.2023

Bachelor of Arts - Sport And Exercise Management

UTS
Sydney, NSW
12.2008

Skills

  • MS Office Suite
  • Zoom Scheduling/Management
  • Google Workspace
  • Microsoft Teams
  • Xero Accounting
  • Wix & Squarespace Website Builders
  • Social Media Management

Languages

English
Native or Bilingual
Swedish
Native or Bilingual
Spanish
Professional Working

Certification

Craniosacral Therapist

Reiki Master Teacher

Kundalini Yoga Teacher

Timeline

Sole Trader

Pet Services
01.2019 - Current

Sole Trader

Natural Health Services
01.2012 - 04.2019

Retail Sales Assistant

House Homewares
10.2005 - 01.2009

Receptionist & Admin Assistant

Manpower Temp Agency
01.2002 - 01.2004

Flight Attendant (Cabin Crew)

Spanair
04.2001 - 03.2002

Assistant Product Manager

NK Nara Kroppen AB
11.1998 - 03.2001

Call Centre Agent

Fardtjanst Goteborg
06.1991 - 08.1997

Bachelor of Science - Naturopathic Medicine

Endeavour College of Natural Therapies

Bachelor of Arts - Sport And Exercise Management

UTS

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Gisela Andersson