Gisele Da Silva
Lurnea NSW
Summary
I excel in customer service and cash handling, demonstrating strong work ethic and empathy. Skilled in conflict resolution and time management, I effectively increased customer satisfaction while maintaining operational efficiency. Seeking a role with flexible hours to further leverage my expertise in a dynamic environment. I am currently employed but looking for new opportunities and more flexible work hours to share my skills and to be able to work with a new team.
Overview
2
2
years of professional experience
Work History
Cashier/Waitress/Customer Service Cashier
Cali Burgers Sydney
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Currently work at Cali Burgers, however looking for a new employment opportunity with more flexible hours
Crew Member
McDonalds
10.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and managers
- Learned skills within customer service (first job)
Education
VET Course - Nursing Practice
St Joseph Trade Skills Centre
Hinchinbrook02.2026
High School Diploma -
Good Samaritan Catholic College
Hinchinbrook, NSW12.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Time management skills
- Reliability and punctuality
- Order Taking
- Conflict Resolution
Timeline
Cashier/Waitress/Customer Service Cashier
Cali Burgers Sydney
09.2023 - Current
Crew Member
McDonalds
10.2022 - 01.2023
VET Course - Nursing Practice
St Joseph Trade Skills Centre
High School Diploma -
Good Samaritan Catholic College
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