Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gisella Marselina

Glen Waverley,VIC

Summary

Motivated and reliable Front of House team member with 2 years of hands-on experience at Red Rooster. Skilled in providing exceptional customer service, operating drive-thru stations, and handling cash transactions with accuracy and efficiency. Adept at preparing drinks, packing online and delivery orders, and maintaining a clean and organized dining environment. Known for strong communication skills, a positive attitude, and the ability to work effectively both independently and as part of a fast-paced team. Committed to delivering a smooth and satisfying customer experience with every interaction.

Work History

Front of House

Red Rooster

Working as a Front of House team member at Red Rooster for 2 years, with responsibilities including customer service both in-store and at the drive-thru. Throughout my time in this role, I have consistently developed my communication skills, and service speed. I am known for being friendly, responsive, and capable of working both independently and as part of a team to ensure a high standard of customer satisfaction.

Education

English Language School
Noble Park, VIC

Saint Agnes Catholic High School
Surabaya, Indonesia

Saint Yohanes Gabriel Catholic Elementary School
Surabaya, Indonesia

Saint Agnes Catholic Junior High School
Surabaya, Indonesia

Skills

  • Customer Service Excellence
  • Drive-Thru Operation
  • Cash Handling & POS Systems
  • Efficient Drink Preparation and Stacking
  • Communication Skills
  • Team Collaboration
  • Maintaining Dining Area Cleanliness
  • Accurate and Efficient Packing of Online and Delivery Orders

Languages

Indonesian
Native or Bilingual
English
Full Professional

Timeline

Front of House

Red Rooster

English Language School

Saint Agnes Catholic High School

Saint Yohanes Gabriel Catholic Elementary School

Saint Agnes Catholic Junior High School
Gisella Marselina