Summary
Overview
Work History
Education
Skills
References
Timeline
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Giselle Dawson

Redwood Park, SA,SA

Summary

The objective is to gain further knowledge of the customer service Industry. The skills looking to be utillised are to be able to deliver customers the best experience possible. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.

Overview

1
1
year of professional experience

Work History

Cashier & Deli Worker

Foodland - Violi & Co
05.2022 - 06.2023
  • While working on checkout some responsibilities I held included cleaning the store front, stocking shelves, packing grocery bags, customer service, checking due by dates
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in-store.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • While working in deli some responsibilities I held included maintaining a hygienic environment, checking due by dates, slicing meat, cooking chickens and baked goods such as croissants and Danishes

Education

High School Diploma -

Gleeson College
Golden Grove, SA
10.2024

Certificate III in Early Childhood Education and Care -

Queensford College
Adelaide, SA
01.2023

Skills

  • Teamwork and communication
  • Product Restocking
  • Customer Service
  • ID Verification
  • POS Systems
  • Cash Register Operation
  • Customer Assistance
  • Cash Handling
  • Returns Processing
  • Loss Prevention
  • Cleaning and Sanitizing
  • Customer Relations
  • Problem Solving Abilities
  • Patience and Empathy
  • Effective Communication

References

Kathleen Carey, Store Manager at Foodland, 0423640182, kath_carey_9@hotmail.com

Timeline

Cashier & Deli Worker

Foodland - Violi & Co
05.2022 - 06.2023

High School Diploma -

Gleeson College

Certificate III in Early Childhood Education and Care -

Queensford College

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Giselle Dawson