Summary
Overview
Work History
Education
Skills
Timeline
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Giselle Kidd

Melbourne,VIC

Summary

Motivated and detail-oriented Financial Planning student with a strong foundation in financial principles and client service. Currently employed as a medical receptionist, demonstrating excellent communication, administrative, and organisational skills in a fast-paced environment. Eager to apply academic knowledge and practical experience to an undergraduate role in financial services, with a commitment to learning, accuracy, and delivering exceptional client support.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

MyHealth
St Helena, Vic
01.2024 - Current
  • Scheduled and coordinated patient appointments using electronic health record systems.
  • Greeted patients warmly upon arrival and verified appointment details.
  • Managed incoming calls, addressing inquiries and directing them to appropriate staff.
  • Maintained a clean and organized reception area for a welcoming environment.
  • Assisted medical staff by preparing patient charts before appointments began.
  • Communicated effectively with patients regarding follow-up visits and lab results.
  • Resolved complex issues efficiently, enhancing patient experience and operational flow.

Game Day Administrator

Eltham Wildcats Basketball Club
Eltham, Vic
11.2021 - 11.2024
  • Resolved game day issues and disputes effectively, ensuring smooth operations.
  • Managed office administration tasks efficiently during game days.
  • Demonstrated professional phone etiquette to effectively communicate.

Retail Sales Assistant

GANT
Doncaster, Vic
02.2023 - 01.2024
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with banking activities, such as weekly bank deposits.
  • Conducted regular stock takes and managed inventory to ensure accurate product availability.
  • Engaged with customers to understand their needs and provide tailored product recommendations.

Retail Sales Assistant

ZARA
Doncaster, Vic
11.2021 - 11.2023
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Completed day-to-day duties accurately and efficiently.
  • Performed opening and closing procedures for the store including counting money in register drawer.
  • Utilized POS systems accurately for efficient checkout transactions.
  • Provided support during stocktaking activities to ensure accurate counts of inventory items.

Retail Sales Assistant

Running Bare
Doncaster, Vic
12.2022 - 03.2023
  • Provided product information and recommendations to enhance customer experience.
  • Assisted with opening and closing procedures for the facility on a daily basis.
  • Utilised POS systems accurately for efficient checkout transactions.
  • Assisted in receiving, stocking, and organizing inventory.

Retail Sales Assistant

Woolworths Bakery
Eltham, Vic
09.2019 - 11.2021
  • Maintained cleanliness and organization of sales floor and merchandise displays.
  • Assisted customers in product selection and provided recommendations.
  • Executed closing procedures, ensuring thorough end-of-night clean-up.

Education

Bachelor of Commerce (Financial Planning) And Communications (Public Relations) -

Deakin University
Burwood
05-2027

High School Diploma -

Catholic Ladies' College
Eltham
10-2022

Skills

  • Problem solving
  • Customer service
  • Time management
  • Effective communication
  • Team collaboration
  • Administrative task efficiency
  • Payment collection
  • Phone etiquette
  • Microsoft office

Timeline

Medical Receptionist

MyHealth
01.2024 - Current

Retail Sales Assistant

GANT
02.2023 - 01.2024

Retail Sales Assistant

Running Bare
12.2022 - 03.2023

Game Day Administrator

Eltham Wildcats Basketball Club
11.2021 - 11.2024

Retail Sales Assistant

ZARA
11.2021 - 11.2023

Retail Sales Assistant

Woolworths Bakery
09.2019 - 11.2021

Bachelor of Commerce (Financial Planning) And Communications (Public Relations) -

Deakin University

High School Diploma -

Catholic Ladies' College

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Giselle Kidd