Giselle Oppes
Adelaide
Summary
Dynamic professional with a proven track record at Tailored Disability Services, excelling in customer service and effective communication. Renowned for strong multitasking abilities and reliability, I successfully directed operations while mentoring teams to achieve optimal results. Proficient in software applications, I consistently deliver high-quality outcomes in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
West Beach Surf Life Saving Club
Adelaide
01.2018 - Current
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept the bar organised and clean during busy hours.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Completed POS transactions, returning currency, coins, and payment cards to patrons.
- Trained and mentored new team members in proper bar operations.
- Prepared beverages and cocktails according to mixing and presentation standards.
Temp - Corporate Chief Receptionist
RAA
Adelaide
03.2025 - 03.2025
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Delivered administrative support to team members by making copies, sending faxes, organising documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Team Leader
Evolve Coaching and Wellbeing
Adelaide
11.2022 - 08.2024
- Mentored and coached team members to ensure successful performances
- Delegated tasks to team members according to project requirements and employee strengths
- Motivated team to achieve optimal results through effective communication and interpersonal skills
- Provided individualised assistance to clients progress using appropriate documentation methods
- Collaborated with other professionals to evaluate participants' medical and physical condition and to assess participants needs
Director
Tailored Disability Services
Adelaide
10.2022 - 08.2024
- Directed all aspects of management including planning, budgeting, staffing, scheduling, monitoring and reporting
- Using platforms including: Xero and Shiftcare
- Formulated long-term objectives while managing day-to-day operations
- Managed multiple projects simultaneously while staying within deadlines
- Skilled in using various software applications and programs including Microsoft Office and Canva
Education
Bachelor of Education (Honours) -
University of South Australia
Adelaide11.2028
Graduate of Year 12 -
Brighton Secondary School
Adelaide11.2022
Skills
- Customer Service
- Strong Multitasking
- Highly Reliable
- Outgoing Personality
- Computer Proficiency
- Time Management
- Effective communication
Certification
- Full Drivers License
- First Aid + CPR
- Working with Children's Check
- Cert 3 in Barista Skills
- Responding to Harm, Neglect and Abuse trained
References
References available upon request.
Timeline
Temp - Corporate Chief Receptionist
RAA
03.2025 - 03.2025
Team Leader
Evolve Coaching and Wellbeing
11.2022 - 08.2024
Director
Tailored Disability Services
10.2022 - 08.2024
Bartender
West Beach Surf Life Saving Club
01.2018 - Current
Bachelor of Education (Honours) -
University of South Australia
Graduate of Year 12 -
Brighton Secondary School
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