Giselle Ponce

• Handle bank transfers and process Medicare claims
• Coordinate phone calls and appointments for the team
• Provide direct support to patients, ensuring a smooth clinic experience
• Ensure efficient clinic operations through organization and communication
• Understand and show the skills needed to help the patient in all parts of the physiotherapy intervention.
• To help the physiotherapist carry out the treatment plan that the physiotherapist has set up
• Roles and responsibilities of being a receptionist include welcoming guests, assisting them in navigating an office, and providing refreshments while they wait. They also keep appointment calendars, organise mail, make copies, and manage travel arrangements.

• Observes employees who have injuries or diseases that need additional care. Maintains appropriate records and paperwork, such as a track of workplace injuries and illnesses needing first aid care. Maintains a proper supply of first aid supplies and requests extra supplies as required.
• Covers how to handle emergencies and give first aid in a sports setting, as well as how to handle injuries, crises, concussions, sports taping, and getting an injured athlete to a hospital.

• Assist the dentist during examinations and procedures
• Sterilize and prepare dental instruments and equipment
• Maintain accurate patient records and assist with treatment plans
• Provide patient care, including post-operative instructions and comfort
• Manage dental supplies and ensure the clinic is stocked and organized

Receptionist:
• Greet and check in patients, ensuring a welcoming environment
• Schedule appointments and manage patient bookings
• Handle phone calls and answer inquiries about dental services
• Process insurance claims and payments, including billing and Medicare
• Maintain patient records and assist with administrative task