Gislenys Jimenez
Perth,Australia
Summary
Results-oriented professional in hospitality and operations with a strong focus on enhancing service delivery and team leadership. Drives client satisfaction through effective organizational skills and expertise in Microsoft 365. Recognized for adaptability and problem-solving capabilities, contributing to efficient operations and outstanding guest experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food & Beverage Coordinator
EY (via White Trippas Group)
11.2025 - Current
- Coordinated meeting room setups and catering services, aligning with client requirements for seamless events.
- Ensured cleanliness and organization of meeting and event spaces, contributing to timely readiness and positive client experiences.
- Maintained operational checklists, facilitating efficient service delivery and enhancing client satisfaction.
Mentor
Journey Beyond
10.2024 - Current
- Coordinated with train staff to prepare carriages for service, upholding high service standards.
- Led cleaning team to maintain spotless train carriages and proper setup for passenger comfort.
- Conducted quality checks and reported maintenance needs.
Desk Receptionist
RAC Collier Pass
08.2025 - 10.2025
- Coordinated with facilities manager on building operations to ensure smooth functioning.
- Ensured secure, organized front-of-house and meeting areas to enhance visitor experience.
- Facilitated workplace operations by managing meeting rooms and shared spaces effectively.
Assistant Manager
Dolce & Salato
10.2024 - 08.2025
- Coordinated daily operations, including staff scheduling, order management, and supplier communication to ensure smooth workflow.
- Managed bookings and administrative tasks to support business efficiency.
- Ensured a clean, organized, welcoming environment to enhance customer experience.
Utility Worker
Sodexo
09.2021 - 08.2024
- Collaborated with various departments, including hospitality and housekeeping, to ensure smooth operations.
- Implemented safety protocols to maintain compliance in a remote work environment.
- Operated kitchen equipment to prepare meals for various dining services.
- Maintained cleanliness and sanitation in food preparation and serving areas.
- Assisted with inventory management and restocked supplies as needed.
Cleaner / Team Lead
East Pilbara Cleaner Services & Monkey Mia Resort
08.2020 - 09.2021
- Led cleaning teams, organized daily tasks to uphold high-quality standards and foster team accountability.
- Conducted inspections to verify operational readiness of all areas, ensuring compliance with cleanliness and safety protocols.
- Maintained cleanliness of guest rooms and public areas at Monkey Mia Resort.
- Operated cleaning equipment and tools safely and efficiently for various surfaces.
- Ensured compliance with health and safety standards in all cleaning tasks.
Hospitality & Housekeeping
Wongai Hotel
01.2020 - 05.2020
- Coordinated restaurant, kitchen, and housekeeping operations to enhance workflow efficiency.
- Ensured cleanliness and organization of operations to elevate guest service experience.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Museum Guide
Museum of Chilean History
01.2016 - 11.2017
- Led daily visitor groups through exhibitions, delivering informative and engaging tours that enhanced visitor experience.
- Guided visitors through exhibits, sharing engaging stories about Chilean history.
- Facilitated educational programs for school groups, enhancing student learning experiences.
- Conducted tours in both Spanish and English, ensuring accessibility for all guests.
Skills
- Project management
- Proficient in Microsoft 365
- Proficient in Jira
- Proficient in SharePoint
- Proficient in MS Teams
- Strong communication skills
- Excellent organizational skills
- Excellent problem-solving skills
- Quick to learn new processes and technologies
- Adaptable
- Team-oriented
- Proficient in access control/security systems
Certification
- Natural Therapist certificate
- Family Constellations Facilitator
Timeline
Food & Beverage Coordinator
EY (via White Trippas Group)
11.2025 - Current
Desk Receptionist
RAC Collier Pass
08.2025 - 10.2025
Mentor
Journey Beyond
10.2024 - Current
Assistant Manager
Dolce & Salato
10.2024 - 08.2025
Utility Worker
Sodexo
09.2021 - 08.2024
Cleaner / Team Lead
East Pilbara Cleaner Services & Monkey Mia Resort
08.2020 - 09.2021
Hospitality & Housekeeping
Wongai Hotel
01.2020 - 05.2020
Museum Guide
Museum of Chilean History
01.2016 - 11.2017