GITA POKHREL NIROULA
MUNNO PARA WEST,SA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Western Union NAMASTE SUPERMARKET
01.2021 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Certified Nursing Assistant In Training
Allity Aged Care
08.2012 - 10.2021
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided customized care according to individual health plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Organized and managed patient charts and files.
- Maintained compliance with HIPAA and organizational privacy-protecting policies.
Education
High School Diploma -
TRIBHUWAN UNIVERCITY
KATHMANDU NEPAL11.2005
SCHOOL LEAVING CERTIFICATE -
SURYA KIRAN ENGLISH BOARDING SCHOOL
NEPAL11.2003
Skills
- Payment Collection
- Product Merchandising
- Guest Services
- Drawer Management
- Cash Handling
- Product Knowledge
- Customer Inquiries
- Retail Merchandising
- Account Management
- Refund Handling
- Customer Satisfaction
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service Cashier
Western Union NAMASTE SUPERMARKET
01.2021 - Current
Certified Nursing Assistant In Training
Allity Aged Care
08.2012 - 10.2021
High School Diploma -
TRIBHUWAN UNIVERCITY
SCHOOL LEAVING CERTIFICATE -
SURYA KIRAN ENGLISH BOARDING SCHOOL
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