Gitat Yap
Mirrabooka,Australia
Summary
Hardworking international student seeking an entry-level retail position to gain hands-on experience in a professional environment. I have strong communication, problem-solving, and typing skills from my background in customer service, and I'm eager to learn and contribute to a team.
Overview
1
1
Certification
Work History
Customer Service Representative
Teleperformance
06.2024 - 11.2024
- Assisted customers with inquiries, provided solutions, and resolved complaints.
- Developed strong communication and problem-solving skills in a high-paced environment.
- Improved typing speed and efficiency while managing customer requests.
Education
High School Diploma -
Ateneo De Davao University Senior High School
Philippines01.2023
Christian Colleges Of Southeast Asia High School
Philippines01.2021
GSIS HEIGHTS ELEMENTARY School
Philippines01.2018
Stella Maris Academy of Davao Pre School
Philippines01.2012
Diploma - Informational Technology
Stanley College
Perth, WASkills
- Customer service
- Attention to detail
- Product knowledge
- Communication skills
- Data entry
- Team collaboration
- Time management
- Multitasking
- Adaptability and Quick Learning
Certification
- Customer Service KnowledgeShare, June 21, 2023
- General Virtual Assistance KnowledgeShare, June 21, 2023
• IELTS (International English Language Testing System) – Overall band score: 6.5 – Date taken: July 2024 – CEFR level: B2 (proficient user)
Languages
English (CEFR B2), Filipino
Hobbies and Interests
Learning about technology and coding, traveling, and team sports
Timeline
Customer Service Representative
Teleperformance
06.2024 - 11.2024
High School Diploma -
Ateneo De Davao University Senior High School
Christian Colleges Of Southeast Asia High School
GSIS HEIGHTS ELEMENTARY School
Stella Maris Academy of Davao Pre School
Diploma - Informational Technology
Stanley College
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