Gitika Batra
Tarneit,VIC
Summary
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated.
Overview
1
1
Certification
Work History
Gas-station-attendant
BP Petrol Pump
02.2024 - 04.2024
- Built trustful relationships with customers to encourage return visits.
- Removed safety hazards, soiled items, and trash from customer areas.
- Maintained inventory of all saleable items.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
- Liaised with customers to determine vehicle issues and identify problems.
- Checked tools and equipment to prevent accidents and injuries.
- Counted nightly income, categorizing, and sending to bank on weekly basis.
- Responded to all customer inquiries thoroughly and professionally.
- Promoted special offers and discounts to customers to maximize sales.
PCA
Bolton Clarke
11.2023 - 02.2024
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Masters - Information Technology
VIT College
Melbourne09.2024
Skills
- Patience and Empathy
- Analytical Skills
- Professional Appearance
- Active Listening
- Data Entry
- Accessory Sales
- Sales and Upselling Techniques
- Reliability
- Punctual and Reliable
- Cash Handling
- Customer service and assistance
- Cash register balancing
Certification
First Aid HLTAID011
Manual Handling
Certificate III in Individual Support
Timeline
Gas-station-attendant
BP Petrol Pump
02.2024 - 04.2024
PCA
Bolton Clarke
11.2023 - 02.2024
Masters - Information Technology
VIT College
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